Cursor jumping to start of editor when context menu activated

2 posts, 0 answers
  1. Paul
    Paul avatar
    6 posts
    Member since:
    Aug 2012

    Posted 16 Feb 2011 Link to this post

    Hi,


    We’re currently experiencing an issue with RadEditor where the cursor jumps to the start of the edit box when you right click over a word to bring the context menu.


    We’re attempting to embed the editor within an iFrame (via a dedicated editor.aspx page) in an application that’s created using a 3rd party framework (A bit like WSS but not quite). When testing externally to the application it all functions as expected in all browsers, however when testing within the application it fails in IE8 (both normal mode and compatibility mode).  In the Chrome and Firefox versions that I have it works as expected.

    I've noticed a few posts where they mention removing the doctype from the containing document (in our case a .net .master page), however this hasn't changed the behavior.

    I'm aware that this is difficult to reproduce locally as it is only occurring within a 3rd party product but are you aware of this type of issue or if there any possible solutions I can try?  If there is any code hat I can paste I'd be happy to send it in or I can host a web ex to demo this issue too.

    Best regards,

    Paul.

  2. Rumen
    Admin
    Rumen avatar
    13980 posts

    Posted 18 Feb 2011 Link to this post

    Hello Paul,

    Please note that we do not support 3rd party frameworks and controls that are not advertised on our site, because our products are not tested on them.

    Do you experience this problem with the latest available version 2010.3.1317 of RadControls for ASP.NET AJAX Q3 2010 SP2? Is it possible to provide a fully working project that demonstrates the problem?
    You can also send a live URL to the site so that we see the problem and check the styles on the page.

    You can also set the CssFiles property so that no other styles are applied to the content area.
    If this does not help set the ContentAreaMode property to DIV and test again.


    Best regards,
    Rumen
    the Telerik team
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