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Couldn't relaod a .tiff image through the image manager

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Jeena
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Jeena asked on 28 Aug 2008, 11:02 AM
I am using Version 5.5.2.0 of Rad editor in my application. I can uplaod a
.tiff image to the application using Rad Editor Image manager.But I couldn't insert this image to my content area of the editor through the image manger.
All other images of extension .gif,jpg etc are working properly.
Please help me.

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Rumen
Telerik team
answered on 28 Aug 2008, 12:56 PM
Hi Jeena,

Could you please, open a support ticket and send the problematic TIFF image file? I will test it and see what is causing the problem.

Thank you in advance.

Greetings,
Rumen
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.
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Jeena
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answered on 29 Aug 2008, 04:47 AM
Hi,

   Sorry to say this. From where I can attach my problamatic .tiff image file to you.Can you please tell this?

Thank You,
Jeena
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Rumen
Telerik team
answered on 29 Aug 2008, 08:32 AM
Hi Jeena,

Please, see the attached video which demonstrates how to open a support ticket and the file upload control.

Best regards,
Rumen
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.
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