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"Could not find the command..."

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WebParts for SharePoint
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Fish Dev
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Fish Dev asked on 17 Aug 2007, 11:11 PM
Hello,

We installed a fully licensed version of RadEditor for MOSS and many of the commands such as PasteFromWord, MediaManager, DocumentManager, etc will not work.  I get a popup that says "Could not find the command... Please update your command list."

Is there something else I need to do besides enabling it in the ToolsFile.xml?

I have an evaluation version running on a WSS 3.0 and all of these functions work fine.

Thank you!

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Georgi Tunev
Telerik team
answered on 20 Aug 2007, 10:26 AM
Hi sondiego,

Make sure that you are using the standard version of RadEditor for MOSS, not the Lite one. The Lite version has limited functionality and does not support these tools - even if you add them in the ToolsFile, you will get a "Could not find the command.." error and they will not run.



Kind regards,
Georgi Tunev
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Bernd Rickenberg
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answered on 09 Sep 2008, 03:45 PM
Hi!

I would be nice if you would give either a more specific error message or show this in your full vs. lite version comparision chart.

Thanks, Bernd.
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Ivo
Telerik team
answered on 10 Sep 2008, 02:15 PM
Sure, we will add this info in the comparison sheet:
http://www.telerik.com/documents/RadEditorMOSS_Feature_Comparison.pdf

Kind regards,
Ivo
the Telerik team

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WebParts for SharePoint
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Fish Dev
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Georgi Tunev
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Bernd Rickenberg
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Ivo
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