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Column headers shifted

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Bernard
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Bernard asked on 30 Oct 2014, 04:29 PM
Hello,
For some clients browsers, I have a problem of header column shift.
See the attached images . The data is shifted one column to the right.
Have you any idea ?
Many thanks
Bernard
‚Äč

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Pavlina
Telerik team
answered on 03 Nov 2014, 01:26 PM
Hi,

Could you please elaborate a bit more on the matter? Which are these client browsers? When the data is shifted - on initial load or after postback? Do you manage to replicate the issue in any of our grid demos:
http://demos.telerik.com/aspnet-ajax/grid/examples/overview/defaultcs.aspx

In the ticket info Telerik UI version that is pointed is Q3 2014. Does the problem persist only with this version of the controls?

Regards,
Pavlina
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
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Bernard
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answered on 05 Nov 2014, 09:11 AM
Hi Pavlina,
Thank you for the answer
I understand it is not easy with so little information
First, only one customer has this problem and I've never been able to reproduce it.
The last installed version of Telerik (there is one month) is the 2014.1.603.35
The browser is IE. and complicate, it is not systematic shift.
The problem is "on initial load"
I forwarded the URL to the client demo. As soon as I return, I will forward it.
thank you
see you soon
Bernard
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Pavlina
Telerik team
answered on 06 Nov 2014, 05:00 PM
Hi,

May I ask you to download the latest Telerik UI for ASP.NET AJAX version (Q3 2014) from your account and let me know if the same problem still persists. A live URL and the problematic grid declaration will also help to investigate the reason behind this issue. Also please specify which is the version of IE browser in which the problem can be observed and does this mean that the column headers are not shifted in other browsers.

Regards,
Pavlina
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
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Bernard
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answered on 21 Nov 2014, 04:43 PM

Hi Pavlina,
Sorry for late...
Ok, I'm going to download the Q3 2014 and test it...
I think it's a tricky problem !
Many thanks for your reply.
Regards
Bernard

 
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Pavlina
Telerik team
answered on 21 Nov 2014, 05:07 PM
Hello,

I am looking forward to your reply.

Regards,
Pavlina
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
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Bernard
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answered on 15 Dec 2014, 01:26 PM
Hello Pavlina,

I've upgraded the ASP.NET AJAX version to Q3 2014  and it seems that the problem doesn't persist any more..

So thanks for your help.
(and Happy New Year celebrations...)
Regards
Bernard
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Pavlina
Telerik team
answered on 15 Dec 2014, 03:15 PM
Hi Bernard,

I am glad to hear that upgrading to the latest Telerik.Web.UI version helps to resolve this problem. Do not hesitate to write us back if other questions arise.

Regards,
Pavlina
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
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