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Cannot read Help file RadControls

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eugen100
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eugen100 asked on 06 Oct 2008, 03:20 PM
Hello,
I have downloaded RadControls_for_ASP.NET_AJAX_Manual_2008.2.1001.zip
and unzipped it. But I can't read help, because when I try to open  file
RadControlsForASP.NET.AJAX.chm
I get   "The page cannot be displayed" message. How can I fix that?
Thank you
Evgeny

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Sebastian
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answered on 06 Oct 2008, 03:23 PM
Hi eugen100,

Can the reason for the error you encountered be the one discussed in the following KB article? Try the solution suggested in it and let me know whether this helps.

Best regards,
Stephen
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eugen100
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answered on 06 Oct 2008, 03:32 PM
Hello, Stephen,
Thank you for you for your answer. Unfortunately this article didn't help me (both methods).
Also I see that in previous version of the help I have also file RadControlsForASP.NET.AJAX.chw
that is absent in the current version.
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eugen100
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answered on 06 Oct 2008, 03:58 PM
Hi,
I think that it's some issue of security. I was trying with this directory and changed its location to root of C. Then I succeeded to see the help and chw-file was created.
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Todd Anglin
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answered on 06 Oct 2008, 05:45 PM
Eugen-

Happy to see you found your answer. Security settings on your local system seem to have prevented your access to the docs. For reference, you can always access the complete and up-to-date Telerik help docs online at this location:


Have fun developing with the RadControls!

-Todd
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Nikolay Dobrev
Telerik team
answered on 08 Oct 2008, 06:28 AM
Hi Eugen,

What I would like to add is the following blog post describing how to troubleshoot CHMs on Vista (you didn't mention your OS so I am guessing this might be the problem):

http://blogs.telerik.com/NikolayDobrev/Posts/08-07-29/Troubleshooting_CHM_files_on_Vista.aspx






Greetings,
Nikolay Dobrev
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eugen100
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answered on 08 Oct 2008, 08:19 AM
Hi, Nikolay,
My OS is Windows XP, but may be your advice will be helpful in next time when I have a problem with chm. Thank you
Evgeny
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eugen100
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Sebastian
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eugen100
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Todd Anglin
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Nikolay Dobrev
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