Cannot click on menu items

[ChuckRock]

Upon some customers updating to the latest Internet Explorer (10.0.9200.16521); the RadMenu still displays as it always has, including submenus when hovering over, but when you click on an item, nothing happens.

Everything has been working just fine until the recent update of IE.

Anyone have any ideas?

Telerik.Web.UI.dll Version 2012.2.815.40

Clip from html

<table>
  <tr>

<td style="text-align:left">

<telerik:RadMenu ID="Menu1" Skin="Office2010Blue" Runat="server" EnableRoundedCorners="true">

</telerik:RadMenu>

</td>

</tr>

</table>

Behind scene loading the menu in VB

Menu1.LoadContentFile("~/App_Data/InMenu.xml")

Processing click

Protected Sub Menu1_ItemClick(sender As Object, e As Telerik.Web.UI.RadMenuEventArgs) Handles Menu1.ItemClick

    ProcessLoggedInMenu(e.Item.Text)

End Sub

Private Sub ProcessLoggedInMenu(ByVal Item As String)
    Select Case Item
        Case "Home" : Response.Redirect("~/Main.aspx")
        Case "Webinars" : Response.Redirect("~/PrivateWebinars.aspx")
        Case "My Profile" : Response.Redirect("~/UserProfile.aspx")
        Case "Logout"
            FormsAuthentication.SignOut()
            S.KillCookie()
            Response.Redirect("~/Default.aspx")
    End Select
End Sub

Sample xml file

<?xml version="1.0" encoding="utf-8" ?>
<Menu>
  <Group>
    <Item Text="Home">
    </Item>
      <Item Value="Webinars" Text="Webinars" >
      </Item>
      <Item Value="Profile" Text="My Profile" >
      </Item>
      <Item Value="Log" Text="Logout" >
      </Item>
  </Group>
</Menu>

[MasterChiefMasterChef]

Hi Chuck,

Since this is an issue with the newest version of Internet Explorer, it would make sense for you to upgrade to the newest version of Telerik for ASP.NET AJAX (currently I am on 2013.1.220.45). If the problem still exists then come back and let us know.

Hopefully this helps,
Master Chief

[Boyan Dimitrov]

Hello,

I would like to clarify that some IE10 compatibility improvements are included in the newest version of the RadControls. Here you may watch a video that demonstrates your project behavior under IE 10 and clicking on any RadMenu items is working as expected.

Regards,
Boyan Dimitrov
the Telerik team

[ChuckRock]

Thanks for both your replies.

After further research; I discovered that the server (Windows 2003) was not patched current.  There were multiple updates to .NET 4 that I applied.

Once the patches were applied to .Net 4; the strange behavior went away.  I believe that it was due to IIS not recognizing the browser correctly.

Thanks again!