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aw snap error in chrome

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Patrick
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Patrick asked on 17 Sep 2014, 08:50 PM
a few peers finally convinced me to dump cuteeditor and buy telerik radeditor, to be honest it's caused me nothing but problems since it's inclusion into our app.

now, every time I load any page it is on with chrome I get the "aw snap" error something went wrong.

app is an asp.net 4.5 app with an ajax update panel on the page.

please advise

-Pat

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Marin Bratanov
Telerik team
answered on 18 Sep 2014, 12:26 PM

Hello Pat,

This is an issue that arose from Chrome v37. We are investigating it and it should be fixed in the Q3 2014 release. In the meantime, could you try the workaround provided in its public feedback item: http://feedback.telerik.com/Project/108/Feedback/Details/137850 and see if it helps?


Regards,

Marin Bratanov
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
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Patrick
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answered on 18 Sep 2014, 12:55 PM
I don't understand what Iframe I am to remove (as suggested in the work around).  There are no iframes on the page unless radeditor embeds one that I can't see

please help
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Marin Bratanov
Telerik team
answered on 18 Sep 2014, 01:14 PM

Hi again,

There is also a JavaScript snippet provided on that page, that should alleviate the issue without modifying your page code. Could you give that a try? Just add it at the end of your page. I am attaching it here for your convenience, together with a sample page.


Regards,

Marin Bratanov
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
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Patrick
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answered on 18 Sep 2014, 02:32 PM
ok that worked, thanks
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