AsyncUpload - Request timed out

2 posts, 0 answers
  1. Adam
    Adam avatar
    177 posts
    Member since:
    Oct 2012

    Posted 30 Aug 2011 Link to this post

    We have some users who are getting the following exception when uploading:

    Error in: https://myserver/cloud/Telerik.Web.UI.WebResource.axd?type=rau

    Error message: Request timed out.

    I checked with one who got it several times and it sounds like she is running Silverlight. Is there a setting I need to tweak to keep it from timing out?

  2. Dobromir
    Dobromir avatar
    1633 posts

    Posted 01 Sep 2011 Link to this post

    Hi Adam,

    A possible reason for this error to occur is a slow internet connection and / or uploading very large file which is causing the execution to exceed the maximum request lifetime. Could you please try to set the executionTimeout property of the httpRuntime element in the web.config file to a some higher value (for example 180 and see if the problem still exists?

    <httpRuntime executionTimeout="180" />

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