Hello,

We are experiencing a problem in IE7 with the latest ToolTip having DOCTYPE of HTML 4.0 Transitional set for our page:

<!

DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">

Whenever ToolTip is displayed, it goes to the top of the window, regardless of RelativeTo=Element and Position=TopCenter with TargetControlID set.

FireFox displeyes ToolTip correctly positioned right above the TargetControl.

Could you please advise how could we resolve this?

Thank you,
Konstantin

Hi Konstantin,

The Prometheus suite of controls, of which RadToolTip is a part, is built on top of MS AJAX framework.
The framework has been developed by Microsoft and is "pushing" for using more standards-compliant web pages - such as the default provided by VS 2005  XHTML 1.0 Transitional.

The MS AJAX methods that set position and size are not functioning properly in IE with DOCTYPE HTML 4.0.
We are aware of the problem, and it has been logged as one requiring work around to be developed.

At present there is no workaround available (other than changing the doctype to a more standards-compliant one). Is there any reason for you to keep the old DOCTYPE HTML 4.0?


Best wishes,
Tervel
the Telerik team

Yes, unfortunately we have got hundreds of pages and lots of css's for them that all are adjusted for HTML 4.0. If we change the DOCTYPE for our website, lots of pages will corrupt and will no longer look good / function.

Hello Konstantin,

In the beginning of the next week, we are planning to release a "Futures" version of RadControls Prometheus where we made some changes in the Prometheus core. These changes might improve the situation on your side and we invite you to try the update once it is released.

Please let us know if the update doesn't help. This problem is logged in our database and we will continue our work in order to provide you with the same experience under DOCTYPE HTML 4.0.



Greetings,
Georgi Tunev
the Telerik team