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Ideal for apps in a non-production environment without deadlines. Enables getting started quickly and effectively with our products. 72 hours response, 10 incidents.
Ideal for business-as-usual apps with flexible deadlines. Ensures technical support for any question or issue related to our products. 24 hours response, unlimited incidents.
Ideal for apps that require very quick fixes. Provides real-time collaboration and high-severity incident escalations with the team that built our products. 4 hour ticket pre-screening, phone assistance, unlimited incidents.
Telerik has won Best Feature Set and Best Customer Support. The award is based on both quantitative and qualitative feedback provided in user reviews with regards to customer support, feature set and usability.
This is a second consecutive year Progress wins an award from the Association of Support Professionals. This year it was for the customer-focused support site and the many attributes that help speed up the resolution of customer inquiries. We are honored and determined to continue improving your experience.
Read moreProgress was named one of the “Ten Best Support Sites” by the Association of Support Professionals. Our commitment to you is to continue improving your experience across the site and strive to provide you with the information you need in the ways you need it. Read why Telerik Support is considered among the best.