yet more boken stuff, caused by lack of support for released products

4 posts, 0 answers
  1. Ray
    Ray avatar
    115 posts
    Member since:
    Mar 2009

    Posted 09 Feb 2014 Link to this post

    Exception was thrown at line 626, column 23 in http://aspnet-scripts.telerikstatic.com/ajaxz/2013.3.1324/ComboBox/RadComboBoxScripts.js0x800a138f - JavaScript runtime error: Unable to get property 'createRange' of undefined or null reference
  2. Peter Filipov
    Admin
    Peter Filipov avatar
    1028 posts

    Posted 10 Feb 2014 Link to this post

    Hi Ray,

    I have tested our online demos which are using CDN and everything is working fine. Could you please elaborate a bit more how you reproduce the problem? A sample project will be helpful too.

    Regards,
    Peter Filipov
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the UI for ASP.NET AJAX, subscribe to the blog feed now.
  3. Ray
    Ray avatar
    115 posts
    Member since:
    Mar 2009

    Posted 10 Feb 2014 in reply to Peter Filipov Link to this post

    WHAT!!

    This is obviously part of the issue, you are so far behind....

    Your scripts CANNOT posibly work as IE11 does not support the property 'createRange'
    IE11 has been out for ever..

    It breaks because Telerik DOES NOT support released products, there are dozens of cases where your products crash like this ..

    The fact that you do not know this basic stuff, and Telerik simply dont know is the issue..

    SPEND SOME TIME ON FIXING support for released products..

    Your products are becommign unusable!!



  4. Peter Filipov
    Admin
    Peter Filipov avatar
    1028 posts

    Posted 11 Feb 2014 Link to this post

    Hi Ray,

    Thank you for pointing this out. I have reviewed our code and applied a fix for this. Indeed the RadComboBox is working fine under IE11 because the call of the createRange method is in a try catch block.

    Your feedback is valuable for us, please share it and will be do our best to improve our products. In a way of gratitude I have updated your Telerik points.

    Regards,
    Peter Filipov
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the UI for ASP.NET AJAX, subscribe to the blog feed now.
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