Windows 8 PDF Reader is Not Displaying Content which is Exported from Telerik RadEditor

2 posts, 0 answers
  1. Arvind
    Arvind avatar
    40 posts
    Member since:
    Sep 2010

    Posted 03 Jun 2013 Link to this post

    Hello, I have some content which needs to be extracted as a PDF and right now I'm able to achieve this by Using RadEditor Export to PDF functionality.

    Today We have observed that the extracted PDF is not getting displayed in Windows 8 PDF reader. Is it anything that can be fixed from the Editor itself ?

  2. Danail Vasilev
    Danail Vasilev avatar
    1502 posts

    Posted 06 Jun 2013 Link to this post

    Hi Arvind,

    We are aware of such an issue with the PDF export of the RadEditor and RadGrid that the exported PDF files are not readable in Windows8 PDF Reader but in Adobe Acrobat Reader for Windows 8. However, I cannot guarantee with any time bounds for the fix as this is a major task that requires additional research and time on the matter.

    For the time being you can track, comment or raise the priority of this issue by voting on its feedback item here.

    Danail Vasilev
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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