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When user navigate away from chart page they are logged off the application

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Chart (Obsolete)
This is a migrated thread and some comments may be shown as answers.
Michael Weiss
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Michael Weiss asked on 03 Jun 2013, 06:10 PM
Hello
I have several pages with RadCharts on them. When a user navigates to one of these pages in the asp.net application, he can view the chart just fine. If he tries to select another page from the menu the application logs him off and he is thrown back to the login screen. Has anyone encountered this before? If so, any suggestions would be greatly appreciated. I should  mention that all works fine in my development instance. This weird behavior is happening on the production server (in a shared hosting environment).
Thank you,
Michael

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Ves
Telerik team
answered on 06 Jun 2013, 03:14 PM
Hi Michael,

We have not received such reports so far. RadChart uses session by default, not sure if this might be related, but you can try to switch the chart to non-session mode as described here.

Best regards,
Ves
Telerik
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Michael Weiss
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answered on 06 Jun 2013, 03:35 PM
Hello
The solution was to increase the virtual memory for the app pool the application runs in.
Best Regards,
Michael
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Chart (Obsolete)
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Michael Weiss
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Ves
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Michael Weiss
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