WebBlue skin not working

[Matthew]

I've been using the WebBlue skin in my application for awhile now, but after a recompile recently I get the following error:

Telerik.Web.UI.RadToolBar with ID='RadToolBar1' was unable to find embedded skin with name 'WebBlue'. Please, make sure that you spelled the skin name correctly, or if you want to use a custom skin, set EnableEmbeddedSkins=false.

I'm using the following code for the toolbar:

<telerik:RadToolBar ID="RadToolBar1" runat="server" Skin="WebBlue" CssClass="NoRoundedCornerEnds"
                            OnClientButtonClicked="DocumentToolbar_Click">
                            <Items></Items>
                        </telerik:RadToolBar>        

It works fine if I switch to a different skin (such as Office2007) or use the default skin.  It was working for many months prior to my recompile yesterday.  Is it possible that the skin has a caching error?

Thanks,
Matt

[Atanas Korchev]

Hi Matt,

This is very strange. The WebBlue skin is embedded in the Telerik.Web.UI.dll assembly and cannot "disappear". It works as expected in our online skinning demo. Which version of RadControls for ASP.NET Ajax are you using?

All the best,
Albert
the Telerik team

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[Matthew]

I'm using version 2008.1.325.20.  I also tried rebooting my machine, but that didn't fix the issue.

Thanks,
Matt

[Atanas Korchev]

Hi Matt,

RadToolbar is available since 2008.1.415.20. It seems you are using an older version of Telerik.Web.UI.dll.

Regards,
Albert
the Telerik team

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[Matthew]

I upgraded to the latest version of the controls and I'm still receiving this error.

Thanks,
Matt

[Paul]

Hi Matt,

Unfortunately, the provided information does not help us much in reproducing the error. I'm afraid we could not be of much help unless we reproduce the issue on our side. It will be best if you can open a support ticket and send us a simple running project (incl. the DLLs, images, DB backup if needed and so on) demonstrating the problem (and step-by-step instructions on doing so). In that way we can reproduce and pinpoint the problems you're facing on our side, understand the logic of your application and provide a solution.

All the best,
Paul
the Telerik team

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[Sandeep Agarwal]

I have serious issues after installing Telerik.Web.UI_2011_3_1115_Dev.msi.

I initially uppgraded from a version which was a shade old and it did not work. I then uninstalled everything and installed the new version above and i am still having issues.

ISSUE: WetBlue skin is not working and neither is any skin other than default visible. Any information will really help.

[Kate]

Hi Sandeep,

Please make sure that you include the Telerik.Web.UI.Skins.dll assembly file in your bin directory as described in this blog post.

All the best,
Kate
the Telerik team