Web.Config Registeration missing for Rad Editor Link Manager

[Harmeet]

Hi,

I am facing issue with rad editor Link Manger Dialoag Handler on my  local system having windows 7 64 bit Ultimate Edition. Please find below web.config and exception detail and help to resolve this.

Deployment Environment

IIS 7.5 on 2008 R2

Details Exception

System.Web.HttpException
The controller for path '/trunk/ConfigurationFormWI/Telerik.Web.UI.DialogHandler.aspx' was not found or does not implement IController.
at System.Web.Mvc.DefaultControllerFactory.GetControllerInstance(RequestContext requestContext, Type controllerType)
at System.Web.Mvc.DefaultControllerFactory.CreateController(RequestContext requestContext, String controllerName)
at System.Web.Mvc.MvcHandler.ProcessRequestInit(HttpContextBase httpContext, IController& controller, IControllerFactory& factory)
at System.Web.Mvc.MvcHandler.<>c__DisplayClass6.

<System.WebServer>

<handlers>
      <remove name="ChartImage_axd" />
      <remove name="Telerik_Web_UI_SpellCheckHandler_axd" />
      <remove name="Telerik_Web_UI_DialogHandler_aspx" />
      <remove name="Telerik_RadUploadProgressHandler_ashx" />
      <remove name="Telerik_Web_UI_WebResource_axd" />
      <add name="*.vbhtml_*" path="*.vbhtml" verb="*" type="System.Web.HttpForbiddenHandler" preCondition="integratedMode" />
      <add name="*.vbhtm_*" path="*.vbhtm" verb="*" type="System.Web.HttpForbiddenHandler" preCondition="integratedMode" />
      <add name="*.cshtml_*" path="*.cshtml" verb="*" type="System.Web.HttpForbiddenHandler" preCondition="integratedMode" />
      <add name="*.cshtm_*" path="*.cshtm" verb="*" type="System.Web.HttpForbiddenHandler" preCondition="integratedMode" />
      <add name="*.aspq_*" path="*.aspq" verb="*" type="System.Web.HttpForbiddenHandler" preCondition="integratedMode" />
      <add name="*.xamlx_*" path="*.xamlx" verb="*" type="System.Xaml.Hosting.XamlHttpHandlerFactory, System.Xaml.Hosting, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" preCondition="integratedMode" />
      <add name="*.xoml_*" path="*.xoml" verb="*" type="System.ServiceModel.Activation.HttpHandler, System.ServiceModel.Activation, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" preCondition="integratedMode" />
      <add name="*.svc_*" path="*.svc" verb="*" type="System.ServiceModel.Activation.HttpHandler, System.ServiceModel.Activation, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" preCondition="integratedMode" />
      <add name="*.soap_*" path="*.soap" verb="*" type="System.Runtime.Remoting.Channels.Http.HttpRemotingHandlerFactory, System.Runtime.Remoting, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" preCondition="integratedMode" />
      <add name="*.rem_*" path="*.rem" verb="*" type="System.Runtime.Remoting.Channels.Http.HttpRemotingHandlerFactory, System.Runtime.Remoting, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" preCondition="integratedMode" />
      <add name="*.asmx_*" path="*.asmx" verb="*" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" preCondition="integratedMode" />
      <add name="ScriptResource.axd_GET,HEAD" path="ScriptResource.axd" verb="GET,HEAD" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" preCondition="integratedMode" />
      <add name="*_AppService.axd_*" path="*_AppService.axd" verb="*" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" preCondition="integratedMode" />
      <add name="eurl.axd_*" path="eurl.axd" verb="*" type="System.Web.HttpNotFoundHandler" preCondition="integratedMode" />
      <add name="CrystalImageHandler.aspx_GET" path="CrystalImageHandler.aspx" verb="GET" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" preCondition="integratedMode" />
      <add name="Telerik_Web_UI_SpellCheckHandler_axd" path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" verb="*" preCondition="integratedMode" />
      <add name="Telerik_Web_UI_DialogHandler_aspx" path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" verb="*" preCondition="integratedMode" />
      <add name="Telerik_Web_UI_WebResource_axd" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" preCondition="integratedMode" />
      <add name="ChartImage_axd" path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler" verb="*" preCondition="integratedMode" />
      <add name="Telerik_RadUploadProgressHandler_ashx" path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler" verb="*" preCondition="integratedMode" />
      <add name="AssetHandler" preCondition="integratedMode" verb="GET,HEAD" path="asset.axd" type="Telerik.Web.Mvc.WebAssetHttpHandler, Telerik.Web.Mvc" />
    </handlers>

<System.Web>

<httpHandlers>
      <add verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
      <add path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" verb="*" validate="false" />
      <add path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" verb="*" validate="false" />
      <add path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" validate="false" />
      <add path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler" verb="*" validate="false" />
      <add path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler" verb="*" validate="false" />
    </httpHandlers>

[Harmeet]

Same has been working fine one Other Server Runing on running on IIS 7. do any one have any idea about this.

[Rumen]

Hi,

You can try point 4 in the following article: Error: Web.config registration missing! The Telerik dialogs require a HttpHandler registration in the web.config file, e.g.

1. open the web.config file and replace Telerik.Web.UI.DialogHandler.aspx with Telerik.Web.UI.DialogHandler.axd
2. set the RadEditor's DialogHandlerUrl property to "~/Telerik.Web.UI.DialogHandler.axd".

Kind regards,
Rumen
the Telerik team

[Tim]

I've got the same problem with the RadEditor on a custom user control running on a DNN site. The RadEditor that DNN uses works fine. The RadEditor control works ok excect for the LinkManager and the DocumentManager. They work ok when editing a dnn html module. I've tried everything mentioned above and I've still got the problem.

Not sure how to debug this.

Any help is greatly appreciated.

[Rumen]

Hello,

Please, note that version 5.4 or later of DNN uses the Professional provider of RadEditor, which is implementation of the DNN developers and it is not supported by Telerik.

Our suggestion is to post your question in the DNN forums and contact the support of DNN for help. This article could be also helpful : Taming (customizing) The new Telerik RadEditor.

You can find information about:

• DNN provider for RadEditor:
  http://www.dotnetnuke.com/Community/Forums/tabid/795/forumid/108/threadid/364908/scope/posts/Default.aspx
  http://www.dotnetnuke.com/Home/Search-Results.aspx?cx=001075269338468159998:xliifu8v8zu&cof=FORID:10;NB:1&ie=UTF-8&q=radeditor
  http://www.dotnetnuke.com/Resources/Video-Library/Viewer/VideoId/297/DotNetNuke-6-RadEditor-Changes.aspx
• Telerik DNN Provider at:
  http://www.telerik.com/help/aspnet-ajax/dnn-radeditor-provider.html
  http://www.telerik.com/support/kb/aspnet-ajax/dnn/configuring-radeditor-for-asp-net-ajax-in-dnn.aspx

All the best,
Rumen
the Telerik team