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[Solved] Using a default skin even though app is using a custom skin

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Rome
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Rome asked on 25 Jun 2009, 06:24 PM
Hello,
The application we are developing is using a custom skin.  However, the RadEditor is not displaying correctly with this custom skin.  The RadEditor doesn't display correctly when assigning it with a default skin either (e.g., Vista or Web20).  Is there a setting to override the custom skin and display a default skin?  

Thank you.
Rome 

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Martin
Telerik team
answered on 29 Jun 2009, 07:49 AM
Hello Rome,

We are uncertain about the issue you have descibed. Is it possible to prepare and send us a small running project with your custom skin, and anything necessary to observe the problem and suggest a fix? Please, also provide detailed information about the issue and the result you need to achieve.

Sincerely yours,
Martin Ivanov
the Telerik team

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Rome
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answered on 07 Jul 2009, 01:36 PM

Hello Martin,

Here is a code snippet of our RadEditor. 

 

<telerik:RadEditor ID="radeditor1" runat="server" Width="100%" EnableResize="false">

                <CssFiles>

                                <telerik:EditorCssFile Value="~/css/blue/radeditor.css" />

                </CssFiles>...

 

When viewed in the browser, the radeditor displays 10 empty (no icons) toolbars stacked on top of each other.   

 

 

We are using IE7 with the Q3 (2008.3.1125.35) release.  Deleting the <CssFiles>…</CssFiles> and specifying the Skin property with one of the defaults doesn’t fix the problem.  Is there anything we can do with the RadEditor properties that can resolve the display issue (by displaying one of the default skins) without having to do any Q3 release updates?  Please advise. 

 

Thank you.    

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Martin
Telerik team
answered on 09 Jul 2009, 08:37 AM
Hello Rome,

I need a sample project, along with your custom skin to have a better view of the problem. The provided code snipped is not enough since it is missing the styles. Please, open a new support ticket, and send us a sample project, that contains everything need to reproduce the problem on our side.

Kind regards,
Martin Ivanov
the Telerik team

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