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Upgrade Wizard Errors

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Installer and VS Extensions
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Lynn
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Lynn asked on 06 May 2013, 05:05 AM
I just finished downloading and installing RadControls for ASP.NET AJAX Q1 2013 using your downloader.  After successful completion, I ran the Upgrade Wizard in one of my VS2012 projects and now the solution (which was working perfectly) will not even execute.

Why do we have to go through this with your products on every release?  Do you have a correction procedure identified for how I get this critical project running again?

The first error encountered involved the menus, but that will only be the first.  I use many of the controls in this project.  A screen capture of the yellow screen of death is attached.

Any words of wisdom?  Thanks in advance!

Lynn

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Aylin
Telerik team
answered on 08 May 2013, 08:54 AM
Hello Lynn,

I am sorry to hear you are experiencing issues.

That issue could be observed when there is reference to a version of Telerik.Web.UI in the web.config that is different from the version of the deployed assembly (2013.1.417 I assume). The Upgrade Wizard should take care of the correct update of the web.config. However it might have happened something unexpected. To solve the issue, you should update the reference in the web.config to match the version of the deployed assembly. You could also check if the Telerik references in your project are the version you have upgraded your porject to.

Another possible reason for the issue could be older version of Telerik.Web.UI.dll in C:\Windows\Microsoft.NET\Framework[64]\v4.0.30319\Temporary ASP.NET Files directory. Delete the content of this folder and try again to run your application.

If none of the suggested works for you it would be great if you could send us a sample project reproducing the issue, so we could examine it.

I am looking forward to your reply.

Kind regards, VSXTeam Aylin
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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Lynn
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answered on 10 May 2013, 04:31 AM
Thank you for the response and I apologize for taking an extra day to try to resolve this and get back to you.  Too many hours work...

You suggested three different possibilities (if I remember correctly):
(a) Suggestion: A reference in the web.config file to a different version of Telerik controls...Response: None of the Telerik-related items in the web.config file even contained a version number of any kind.  To further verify the contents of my web.config file, I created a new RadControls WebForms project in VS2012 and then compared the resulting web.config files.  They were identical.

(b) Suggestion: An older version of the Telerik.Web.UI.dll in C:\Windows\Microsoft.NET\Framework[64]\v4.0.30319Temporary ASP.NET Files folder...Response: Nope.  Not a single .dll of any kind in this folder.

(c) Suggestion: Check if the Telerik references in your project are the version I upgraded to...Response: Nope.  I examined the Properties of each reference and the folder/file matched the new, upgraded version perfectly.

Interestingly enough, I did resolve the issue in a few more minutes...

Final Resolution:  There were also copies of the Telerik .dll's in the Bin folder.  I deleted them.  Still didn't run.  Then I decided I had nothing to lose, so I actually deleted the references to the Telerik .dll's EVEN THOUGH THE FOLDERS/FILES VERSIONS MATCHED THE UPGRADED VERSION.  Then I re-established the references by browsing to the newest install folder.  Compiled, ran the application and the problem was resolved.

I found this kind of odd, but make no mistake I verified the referenced .dlls twice before I deleted them and re-referenced them.  They were the correct.

That was it!  Thanks again for your response.  You at least gave me the path to go down.  As always, I may have issues with your upgrade installations from time to time, but you truly have the best performing, best demo'd, best documented control library on the planet!  My thanks for that!

Lynn
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Aylin
Telerik team
answered on 13 May 2013, 06:54 AM
Hello Lynn,

I am glad to hear that you have managed to solve the issue at your side.

Unfortunately sometimes Visual Studio locks some files and this could lead to errors. I will try to reproduce the issue at my side so we could check if we could apply some fix for avoiding such issues in the future.

Greetings,
Aylin
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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Lynn
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Aylin
Telerik team
Lynn
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