Upgrade to licensed version fails

7 posts, 0 answers
  1. Kod
    Kod avatar
    14 posts
    Member since:
    Oct 2017

    Posted 07 Mar Link to this post

    Hello, 

    I have recently upgraded my trial version to licensed version 2018.1.117.45. However i am still getting message "Thanks you for using Trial product......" can anyone assist me in this?

    I have already followed below threads but no luck :(

    https://www.telerik.com/forums/upgrading-version-creates-bizarre-error

    https://www.telerik.com/blogs/upgrade-the-version-of-your-telerik-asp.net-controls-in-6-easy-steps

     

     

  2. Vessy
    Admin
    Vessy avatar
    1808 posts

    Posted 07 Mar Link to this post

    Hi Kod,

    Please, go through the following steps:
    1. Log-in your Telerik account and download the licensed version of the control from here:
        Telerik_UI_for_ASP.NET_AJAX_2017_3_913_Dev_hotfix.zip
    2. Copy the desired .NET version of the DLLS (e.g. for .NET 4.0 you should take the ones inside Bin40 folder) inside the Bin folder of your application
    3. Remove all current Telerik references from your application and add new ones, pointing to the newly added DLLs.

    I hope this help.

    Regards,
    Vessy
    Progress Telerik
    Try our brand new, jQuery-free Angular components built from ground-up which deliver the business app essential building blocks - a grid component, data visualization (charts) and form elements.
  3. Kod
    Kod avatar
    14 posts
    Member since:
    Oct 2017

    Posted 07 Mar in reply to Vessy Link to this post

    Thanks for the reply.

    Why i am not able to use 2018.1.117.45 version. Is there any issue with it?

    What is included in the Hotfix?

  4. Kod
    Kod avatar
    14 posts
    Member since:
    Oct 2017

    Posted 07 Mar in reply to Vessy Link to this post

    Thanks for the reply. I have 2 questions for you

    1. What is the issue with 2018.1.117.45?

    2. What is included in the Hotfix?

  5. Brandon
    Admin
    Brandon avatar
    13 posts

    Posted 07 Mar Link to this post

    Hello,


    Thank you for reaching out about this ticket. A product specialist will be following up with you via email shortly. Thank you for taking the time to contact us and have a great day!


    Best Regards,
    Brandon
    Progress Telerik
    Try our brand new, jQuery-free Angular components built from ground-up which deliver the business app essential building blocks - a grid component, data visualization (charts) and form elements.
  6. Kod
    Kod avatar
    14 posts
    Member since:
    Oct 2017

    Posted 08 Mar in reply to Brandon Link to this post

    Brandon, I am waiting for the response on this. Is this product issue or am i doing anything incorrect in this?
  7. Brandon
    Admin
    Brandon avatar
    13 posts

    Posted 08 Mar Link to this post

    Hello,

    My apologies for the confusion here. The specialist will be following up shortly. Please not that you must be assigned a license in order to download and legally use the products. Thank you for understanding and have a wonderful day!


    Regards,
    Brandon
    Progress Telerik
    Try our brand new, jQuery-free Angular components built from ground-up which deliver the business app essential building blocks - a grid component, data visualization (charts) and form elements.
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