Unresponsive Rad Controls

[Wilco Rogers]

Hello,

I am having some trouble implementing a few of the controls. So far I've tried the RadEditor as well as the RadDateInput tools, and they both have the same issue: The controls themselves render on the page, but are unresponsive (I can not edit or select any of the formatting options). My first thought was this being an UpdatePanel issue (as there have been many posts about that) however pulling it out of my update panel doesn't fix the problem.

Here is my instantiation of it in the ASP (I'm using a VB code behind FYI)

<telerik:RadEditor ID="txtnotes" Runat="server" Width="800" Height="600">
                        <tools>
                        <telerik:EditorToolGroup Tag="MainToolbar">
                            <telerik:EditorTool Name="FindAndReplace" />
                            <telerik:EditorSeparator />
                            <telerik:EditorSplitButton Name="Undo">
                            </telerik:EditorSplitButton>
                            <telerik:EditorSplitButton Name="Redo">
                            </telerik:EditorSplitButton>
                            <telerik:EditorSeparator />
                            <telerik:EditorTool Name="Cut" />
                            <telerik:EditorTool Name="Copy" />
                            <telerik:EditorTool Name="Paste" ShortCut="CTRL+V" />
                        </telerik:EditorToolGroup>
                        <telerik:EditorToolGroup Tag="Formatting">
                            <telerik:EditorTool Name="Bold" />
                            <telerik:EditorTool Name="Italic" />
                            <telerik:EditorTool Name="Underline" />
                            <telerik:EditorSeparator />
                            <telerik:EditorSplitButton Name="ForeColor">
                            </telerik:EditorSplitButton>
                            <telerik:EditorSplitButton Name="BackColor">
                            </telerik:EditorSplitButton>
                            <telerik:EditorSeparator />
                            <telerik:EditorDropDown Name="FontName">
                            </telerik:EditorDropDown>
                            <telerik:EditorDropDown Name="RealFontSize">
                            </telerik:EditorDropDown>
                        </telerik:EditorToolGroup>
                        </tools>
                        <content>
                        </content>
                        <trackchangessettings canaccepttrackchanges="False" />
                    </telerik:RadEditor>

I'm using ASP.NET 4.0 on the latest version of Chrome.

Any suggestions?

[Rumen]

Hi,

Do you get a JavaScript error? If the editor or another control is loaded disabled this means that its scripts are not loaded due to a JavaScript error.

Another reason could be that the editor is not loading its skin files. This issue is discussed in the following sticky note: Incorrect rendering of RadEditor when shown with AJAX in initially hidden parent.

If you are unable to fix the problem, isolate it in a simple runnable project and send it for examination. You can use the support ticketing system to attach files.

Best regards,
Rumen
the Telerik team