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Trouble opening PDF after radgrid to ExportToPdf.

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Ashtiaq
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Ashtiaq asked on 02 Nov 2011, 02:11 PM

Hello, 

I've got a problem with opening a pdf wich is generating by the function ExportToPdf() of the radgrid.

The pdf opens correctly in adobe acrobat reader, adobe viewer, foxit reader and some other pdf programs.
Yet there are some pdf programs which opens a pdf and displays nothing or give an error
with following message. "error rendering page invalid stream filter" like PDF Studio.

Does someone had the same problem. If yes what's the solutions to this problem.

Thanks!!!!

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Mira
Telerik team
answered on 03 Nov 2011, 01:05 PM
Hello Ashtiaq,

The PDF files exported from the RadGrid are PDF 1.3 compliant and we guarantee that they can be properly open with Adobe Reader and Foxit.

Please contact the PDF Studio support for assistance with the issue.

Best wishes,
Mira
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
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Ashtiaq
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answered on 29 Nov 2011, 01:43 PM
I've generated a PDF from one of demo's on the telerik site.

http://demos.telerik.com/aspnet-ajax/grid/examples/generalfeatures/pdfexport/defaultcs.aspx

Even the pdf generated by the demo doesn't open correctly or the pdf shows an empty page.

Apple user are not able to open de PDF.
Mac OS X version 10.6.8

The default pdf preview app (Preview.app Version 5.0.3 (504.1))
Even tested on a different pdf viewer on the Mac. Still content in the PDF.

Is this a known issue and can someone tell me how to solved this problem.

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Mira
Telerik team
answered on 30 Nov 2011, 04:29 PM
Hello Ashtiaq,

Please use Adobe Reader instead of the built-in Preview for viewing the exported files on Macs.
You can examine the PDF Export Q & A section of the PDF Export topic for additional information.

I hope this helps.

Best wishes,
Mira
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
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