[Solved] Trial version of radcontrols for asp.net won't install

[Adam Jones]

I downloaded and am trying to install the controls but it says "This installation package could not be opened".  I have the latest version of windows installer already.  The log file for the installation is below.  I am running windows XP professional.  I have already read the other forum posts on this topic but nothing was really posted as a solution so can someone help out here?

LOG FILE CONTENTS:

=== Verbose logging started: 10/6/2009  18:25:34  Build type: SHIP UNICODE 4.05.6001.00  Calling process: C:\WINDOWS\System32\msiexec.exe ===
MSI (c) (10:DC) [18:25:34:109]: Resetting cached policy values
MSI (c) (10:DC) [18:25:34:109]: Machine policy value 'Debug' is 0
MSI (c) (10:DC) [18:25:34:109]: ******* RunEngine:
           ******* Product: C:\Documents and Settings\Adam\My Documents\RadControls_for_ASP.NET_AJAX_2009_2_826_trial.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (10:DC) [18:25:34:140]: Note: 1: 2203 2: C:\Documents and Settings\Adam\My Documents\RadControls_for_ASP.NET_AJAX_2009_2_826_trial.msi 3: -2147287010
MSI (c) (10:DC) [18:25:34:140]: MainEngineThread is returning 1620
=== Verbose logging stopped: 10/6/2009  18:25:34 ===

 

Thanks.

[Missing User]

Hello Adam,

It seems that you may have gotten a corrupted download.

Please, try deleting your cache and download the .msi files once again. It will be best if you use a download manager (FlashGet or GetRight) to make sure that the download is complete.

I hope this will help you to resolve the issue.

Regards,
Plamen
the Telerik team

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