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Tooltips disappear with RadTooltipManager and MS AJAX UpdatePanel

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Kristof
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Kristof asked on 03 Jul 2009, 02:06 PM
Hi,

I'm using the RadTooltipManager to show multiple tooltips at a page that refreshed every x seconds. Because the items which the tooltip manager needs to target can change at each update, the RadTooltipManager is also placed in the same updatepanel as the items the tooltips are shown for.

This all works very well, except for one thing: With each refresh of the AJAX updatepanel, the tooltip will disappear and not come back after the postback has finished.

Is it possible to make the tooltip reappear after the postback has finished? I'm willing to write some javascript for this myself if needed, but I could not find enough information about the client side api to make this myself...

One more odd thing: in firefox it DOES work. In firefox the tooltip will reappear automatically after each postback. In Google Chrome and IE it does not work, only moving the mouse a bit will make the tooltip reappear in these browsers...

Kind Regards,
Kristof

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Kristof
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answered on 06 Jul 2009, 08:22 AM
Anyone from Telerik knows how to solve this issue? Or can point me to some documentation about the client side api of the RadTooltipManager? What I need is to find out the targetControl collection of the radtooltipmanager in javascript...
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Svetlina Anati
Telerik team
answered on 08 Jul 2009, 02:42 PM
Hi Kristof,

I am not sure about the exact scenario but  if you have shown the tooltip on some event or through code, it should not be shown after the update except for teh case when it has VisibleOnPageLoad="true".

If you have not set the tooltip to be visible on page load, you should take care of its reopening after the update - e.g you can pass some parameter which says whether it should reopen, read the parameter and show the tooltip if needed. This, however, is related to general ASP knowledge and boolean flags to determine some state.

All the best,
Svetlina
the Telerik team

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Svetlina Anati
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