[Solved] Tooltip+Schedular is not working for any other months.

[Prashant Dalvi]

Hi All,

We have implemented code in our application from http://demos.telerik.com/aspnet-ajax/scheduler/examples/radtooltip/defaultcs.aspx.
And its working properly for single same month but when we navigate to any other months then its not working.

aspx Code is:
 <ContentTemplate>
        <telerik:RadAjaxLoadingPanel ID="RadAjaxLoadingPanel1" runat="server"  />
                    <telerik:RadScheduler runat="server" ID="RadScheduler1"  Height="600px" StartEditingInAdvancedForm="false"
                        ShowFooter="false" TimeZoneOffset="05:30:00" DayStartTime="00:00:01" SelectedView="MonthView" ShowViewTabs="false"
                        DayEndTime="23:59:59" FirstDayOfWeek="Monday" LastDayOfWeek="Sunday" EnableDescriptionField="true" AllowEdit="false" AllowInsert="false"
                        OnDataBound="RadScheduler1_DataBound" DataKeyField="EventID" DataSubjectField="EventName" DataStartField="EventDate" DataEndField="EventDate"
                        Width="100%" OnNavigationComplete="RadScheduler1_NavigationComplete" OnAppointmentDataBound="RadScheduler1_AppointmentDataBound"
                        AllowDelete="false"  onappointmentcreated="RadScheduler1_AppointmentCreated">
                        <%--<AdvancedForm  modal="true" />--%>
                        <TimelineView UserSelectable="false" />
                        <ResourceStyles>
                            <telerik:ResourceStyleMapping Type="Calendar" Text="Development" ApplyCssClass="rsCategoryGreen" />
                            <telerik:ResourceStyleMapping Type="Calendar" Text="Marketing" ApplyCssClass="rsCategoryRed" />
                            <telerik:ResourceStyleMapping Type="Calendar" Text="Work" ApplyCssClass="rsCategoryOrange" />
                        </ResourceStyles>
                    </telerik:RadScheduler>
                    <telerik:RadToolTipManager runat="server" ID="RadToolTipManager1" Width="300" Height="100"
                Animation="None" HideEvent="LeaveToolTip" Text="Loading..." RelativeTo="Element"
                OnAjaxUpdate="RadToolTipManager1_AjaxUpdate" OnClientBeforeShow="clientBeforeShow"  BackColor="#390f12"
                /></ContentTemplate>

and cs code is:
 protected void RadToolTipManager1_AjaxUpdate(object sender, Telerik.Web.UI.ToolTipUpdateEventArgs args)
        {  
            
            this.UpdateToolTip(args.Value, args.UpdatePanel);
        }

        private void UpdateToolTip(string elementID, UpdatePanel panel)
        {
            int aptId;
            Appointment apt;

            try
            {
                if (!int.TryParse(elementID, out aptId))//The appoitnment is occurrence and FindByID expects a string
                    apt = RadScheduler1.Appointments.FindByID(elementID);
                else //The appointment is not occurrence and FindByID expects an int
                    apt = RadScheduler1.Appointments.FindByID(aptId);

                EventDetails toolTip = (EventDetails)LoadControl("EventDetails.ascx");
                toolTip.TargetAppointment = apt;
                panel.ContentTemplateContainer.Controls.Add(toolTip);
            }
            catch (Exception ex)
            {
                objbbCommon.WriteError(ex.Message.ToString());
            }
        }

Thanks in advance for your support.

[Peter]

Hi Prashant,

Please make sure that in your RadAjaxManager settings, RadScheduler updates RadTooltTipManager. This is the most common reason for the problem that you describe. Or, you can simply disable or remove RadAjaxManager and test the case to check if this is the culprit.


Kind regards,
Peter
the Telerik team

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[Prashant Dalvi]

Hi Peter,

Thanks for your solution. I have removed RadAjaxManager from ".aspx"  code and its working properly.

Thanks,

Prashant Dalvi