The following information can be helpful to determine why the assembly 'Telerik.Charting, Version=, Culture=neutral, PublicKeyToken=d14f3dcc8e3e8763' could not be loaded.

2 posts, 0 answers
  1. Benigno Benavides Siller
    Benigno Benavides Siller avatar
    14 posts
    Member since:
    Jul 2006

    Posted 12 Oct 2007 Link to this post

    Hi, I am develope whit prometeus tool tip and i have this problem when i copy the files to production server but in my dve pc works great!!!

    Please Help me!!!

  2. Georgi Tunev
    Georgi Tunev avatar
    7207 posts

    Posted 15 Oct 2007 Link to this post

    Hi Benigno,

    Please remove the following lines from your production's server web.config file:

    <add assembly="Telerik.Charting, Version=, Culture=neutral, PublicKeyToken=D14F3DCC8E3E8763"/>

    <add verb="*" path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler, Telerik.Web.UI, Version=2007.2.1010.0, Culture=neutral, PublicKeyToken=121fae78165ba3d4" validate="false"/>

    And you should not experience this problem. The reason for it is that the Telerik.Charting assembly is added automatically in the GAC when you install the controls locally on your machine, however it is most probably not present in your production server's GAC.

    Kind regards,
    Georgi Tunev
    the Telerik team

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