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[Solved] Text rendering problem in radalert box

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Jorid
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Jorid asked on 07 Jan 2008, 02:23 PM

Hello,

I'm having a problem with our radalert boxes in IE6. The message text is cut in the middle (in the height). This that is all letters taler
 than aeomn ( kltb etc.)  is cut in height. This problem only occurs in IE6. Anyone who knows how to avoid this problem?

I would really appreciate some help…

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Georgi Tunev
Telerik team
answered on 07 Jan 2008, 03:48 PM
Hello Jorid,

Are you by any chance using a doctype different than Xhtml in your page? I am asking you this because there is a problem with movable IFRAMEs under IE - as you noted yourself, the problem does not exist under other browsers like Mozilla for example. Please set your doctype to Xhtml and see if this fixes the problem.



Sincerely yours,
Georgi Tunev
the Telerik team

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Jorid
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answered on 08 Jan 2008, 11:55 AM

<!

DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">

This is my doctype, some pages did not have doctype, but the problem has been seen both on pages with and without doctype set. Doctype is set in the masterpage. Do this give you any hint?

Also, my IE6 users (mark that we only have problems with IE6, not IE7) have experienced that part of the text (sentence) in the radalert box have showed up, and the rest of the text (sentence) have been visible after half a second or so. In this case I'm talking abaout half the sentence.

It seem to me that Internet Explorer 6 (IE6) and telerik components aren't the best match, we have a lot of problems with things looking odd, ex. rendering of radTreeViews on expand, radalert boxes, etc..  But unfortunately switching to IE7 is not an option.

Anyone else experince the same? Any suggestions ?

Best regards,
Jorid

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Georgi Tunev
Telerik team
answered on 08 Jan 2008, 01:59 PM
Hello Jorid,

In this case can you please open a new support ticket and send us a small sample project where the problem can be reproduced? We will check it right away and do our best to help.



Greetings,
Georgi Tunev
the Telerik team

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