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Telerik Controls not being displayed correctly on IIS

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Silviu
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Silviu asked on 22 Nov 2016, 02:49 PM

I have an asp.net application hosted on IIS and while the site works perfectly on my local dev machine once I upload it to a web server running IIS, all the controls look wrong.

The runtime DLLs have been installed on the server also.

Not exactly sure why this is happening but I suspect it is some config issue.

See below for how it behaves.

Any idea on a fix?

 

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Rumen
Telerik team
answered on 22 Nov 2016, 03:59 PM
Hi,

I can see that the font size is different and that the rounded corners are missing on the production server.

Can you delete your browser cache? If the problem still persists please provide a live URL to inspect the problematic page.


Best regards,
Rumen
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Silviu
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answered on 22 Nov 2016, 04:36 PM

I cannot link address as the site is on the intranet.

What I can tell though, is that when I use the F12 dev tools in IE the CSS does not seem to match and I have no idea why as the same code is run on both machines.

See attached for example.

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Silviu
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answered on 22 Nov 2016, 04:44 PM

Think I've solved it.

IE was set to display intranet sites in compatibility mode for some reason and switching that off resolved the issue.

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Rumen
Telerik team
answered on 23 Nov 2016, 08:11 AM
I'm glad that you have found the reason for the problem and now the app is rendered fine.

The problem is that the compatibility mode renders the page as in IE7, which is not a supported browser.

Regards,
Rumen
Telerik by Progress
Telerik UI for ASP.NET AJAX is ready for Visual Studio 2017 RC! Learn more.
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