Hi
Currently I have integrated a page with Telerik controls to a site that already uses Ajax.
This site is an external site, hence firewall settings, load balancer are all present
Everything works fine in IE6. But the problem is with IE 7.
I have update panels on my page, then Telerik Tree View , editor, toolbar , splitter , rad pane etc.
We have a save button , this save performs an ajax postback. After the ajax postback, any thing that we do throws javascript error , stating "Object does not support this property or function".
Has any one faced this issue before. If so was it solved.
If any details reagarding the configurations can be provided if required.
Any help would be appreciated.
This is occuring in our live environment , when we connect through the internet.
Thanks and Regards
Anumole Mathew
Currently I have integrated a page with Telerik controls to a site that already uses Ajax.
This site is an external site, hence firewall settings, load balancer are all present
Everything works fine in IE6. But the problem is with IE 7.
I have update panels on my page, then Telerik Tree View , editor, toolbar , splitter , rad pane etc.
We have a save button , this save performs an ajax postback. After the ajax postback, any thing that we do throws javascript error , stating "Object does not support this property or function".
Has any one faced this issue before. If so was it solved.
If any details reagarding the configurations can be provided if required.
Any help would be appreciated.
This is occuring in our live environment , when we connect through the internet.
Thanks and Regards
Anumole Mathew
1 Answer, 1 is accepted
0
Hi,
The different behavior between IE6 and IE7 is indeed puzzling. We aren't aware of any issue that are specific to IE7 in this context. Maybe we'll be able to pinpoint the issue with some additional details.
The first thing that you need to do is to make sure that the machine keys are synchronized across the servers in the web farm.
One thing that can help is in particular is the Fiddler log for requests made with both IE6 and IE7. It'd be great if you send them in a support ticket, so we can inspect and compare them.
Regards,
Tsvetomir Tsonev
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
The different behavior between IE6 and IE7 is indeed puzzling. We aren't aware of any issue that are specific to IE7 in this context. Maybe we'll be able to pinpoint the issue with some additional details.
The first thing that you need to do is to make sure that the machine keys are synchronized across the servers in the web farm.
One thing that can help is in particular is the Fiddler log for requests made with both IE6 and IE7. It'd be great if you send them in a support ticket, so we can inspect and compare them.
Regards,
Tsvetomir Tsonev
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.