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telerik control panel issue.

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Jayesh Goyani
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Jayesh Goyani asked on 14 Jun 2012, 06:37 AM
Hello,

I have downloaded telerik control panel in last week.
Today i tried to update my telerik version by using this.
But when i try it update the their own version at that it gives error to me.

OS : window 7 enterprise, 64 bit.


Thanks,
Jayesh Goyani

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David
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answered on 15 Jun 2012, 05:48 PM
Have you tried uninstalling the tool, downloading the current copy, and installing it?   I also discovered this tool myself and loaded it for the first time.  It ran flawlessly.  I have a hardware configuration which matches yours.

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Jayesh Goyani
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answered on 16 Jun 2012, 04:49 AM
Hello David,

Current copy is running correctly.

But my question is why the older copy is not working.

Thanks,
Jayesh Goyani
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Andrey
Telerik team
answered on 18 Jun 2012, 11:37 AM
Hello Jayesh,

I am sorry to hear you have been experiencing such issues and am glad to hear you managed to get things worked out.

The Control Panel updates itself each time we release a new version and it failed in doing so in your case. The more peculiar thing is the fact it did not give you a chance to send us an error report.

It would be most helpful if you could send us a stack trace or any other details you might get if you experience the issue again.

All the best,
Andrey
the Telerik team

Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>

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Jayesh Goyani
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answered on 19 Jun 2012, 06:31 AM
Hello,

sorry but right now i am not able to find any error log : Event Viewer/Windows Logs/Application.

i already removed old version so it not possible to re-generate it.

Thanks,
Jayesh Goyani
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David
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Jayesh Goyani
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