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Telerik control donesn't work for mobile version website

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UI for ASP.NET AJAX in ASP.NET MVC
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Frank
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Frank asked on 16 Oct 2012, 07:33 PM
We have developed an individual mobile version for a CRM system, but after integrated into the web version of CRM (a detection statement will detect and redirect to the mobile version if the request is from a mobile device), all the telerik controls didn't work. And funny things is, if we change telerik control to normal asp, it worked. Also, if we get rid of detection part, and access the mobile version directly, it still doesn't work. But if we accessed the web version first, then access the mobile version, all telerik controls work. Did anyone encounter the same problem? And does anyone know the solution for this? Thanks.

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Marin
Telerik team
answered on 19 Oct 2012, 01:47 PM
Hello,

 You should check the configuration for the mobile version and its difference compared to the working web version and whether there are any client-side or other kinds of errors on the page. Additionally you can also check this help article.

Kind regards,
Marin
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UI for ASP.NET AJAX in ASP.NET MVC
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Marin
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