Tab "freezes" on initial click

2 posts, 0 answers
  1. E. Allen Gleazer
    E. Allen Gleazer avatar
    2 posts
    Member since:
    Jul 2007

    Posted 25 Aug 2009 Link to this post

    I'm using a TabStrip on an ajax-enabled page.  I have used the TabStrip on many pages in my application, but for some reason on this particular page there is a problem, as follows:

    When the page first opens if I click one of the tabs, the tab control seems to "freeze", meaning that none of the four tabs on the control responds to clicks.  There is no postpback from either the first click or subsequent clicks after the apparent "freeze". 

    When I click the tab the first time, the entire page, meaning the content within the browser window, seems to shift upward and to the left a tiny amount, maybe one or two pixels.

    Clicking again on any of the tabs has no result.

    However, there is a button on the open tab.  If you click the button, you get a postback, and after that the tab control works normally.

    I have been unable to figure out what is going on.

    Anyone have a suggestion?
  2. Paul
    Admin
    Paul avatar
    4281 posts

    Posted 27 Aug 2009 Link to this post

    Hi E. Allen Gleazer,

    Unfortunately the provided information doesn't help us much in reproducing the issue. Can you please at least provide a live URL where the problem could be observed. In addition, please upgrade to the latest version of the control and let us know how it goes.

    Furthermore, if the problem persists, I think it will be best if you can open a support ticket and send us a simple running project (incl. your custom skin, CSS, images, DB backup if needed and so on) demonstrating the problem (and step-by-step instructions on doing so). In that way we can reproduce and pinpoint the problems you're facing on our side, understand the logic of your application and provide a solution.

    Best wishes,
    Paul
    the Telerik team

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