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Status code 500 error for time out?

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Derek Tzeng
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Derek Tzeng asked on 22 Nov 2009, 07:46 AM
This issue happends every now and then, however, this time I noticed that itonly happens when I left the SIS page untouched for a while. After thisexception has occurred, no matter what I click, it always respond with the sameerror. I can only close the page and open a new one.

Just a guts feelingthat this issue might be related to the session timeout interval?

Belowis the deail error message:

Webpage error details

User Agent:Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0;InfoPath.2; MS-RTC LM 8; OfficeLiveConnector.1.4;OfficeLivePatch.1.3)
Timestamp: Sun, 22 Nov 2009 06:43:43UTC


Message: Sys.WebForms.PageRequestManagerServerErrorException: Anunknown error occurred while processing the request on the server. The statuscode returned from the server was: 500
Line: 6
Char: 62099
Code:0
URI: http://xxx.xxx.xxx/Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ctl00_ScriptManager_HiddenField&compress=1&_TSM_CombinedScripts_=%3b%3bSystem.Web.Extensions%2c+Version%3d3.5.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen-US%3a1247b7d8-6b6c-419f-a45f-8ff264c90734%3aea597d4b%3ab25378d2%3bTelerik.Web.UI%2c+Version%3d2009.2.701.35%2c+Culture%3dneutral%2c+PublicKeyToken%3d121fae78165ba3d4%3aen-US%3a7e598a31-3beb-49a1-914c-5f530240f0ea%3a16e4e7cd%3af7645509%3a24ee1bba%3ae330518b%3a1e771326%3a8e6f0d33%3a6a6d718d%3a8674cba1%3aef347303%3ab7778d6c%3ac08e9f8a%3aa51ee93e%3a59462f1%3aed16cbdc%3a58366029%3a874f8ea2%3a19620875%3a33108d14%3abd8f85e4%3ae524c98b[^]


Message:Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occurredwhile processing the request on the server. The status code returned from theserver was: 500
Line: 6
Char: 62099
Code: 0
URI: http://xxx.xxx.xxx/Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ctl00_ScriptManager_HiddenField&compress=1&_TSM_CombinedScripts_=%3b%3bSystem.Web.Extensions%2c+Version%3d3.5.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen-US%3a1247b7d8-6b6c-419f-a45f-8ff264c90734%3aea597d4b%3ab25378d2%3bTelerik.Web.UI%2c+Version%3d2009.2.701.35%2c+Culture%3dneutral%2c+PublicKeyToken%3d121fae78165ba3d4%3aen-US%3a7e598a31-3beb-49a1-914c-5f530240f0ea%3a16e4e7cd%3af7645509%3a24ee1bba%3ae330518b%3a1e771326%3a8e6f0d33%3a6a6d718d%3a8674cba1%3aef347303%3ab7778d6c%3ac08e9f8a%3aa51ee93e%3a59462f1%3aed16cbdc%3a58366029%3a874f8ea2%3a19620875%3a33108d14%3abd8f85e4%3ae524c98b[^]

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Kevin
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answered on 24 Nov 2009, 02:05 AM
I also found this crash.
Have someone met this?

Any help would be very appreciated
Thanks 
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Kevin
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answered on 24 Nov 2009, 02:18 PM
this issue is really giving me a hard time, no expert from telerik would like tohelp a paying customer?
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Veselin Vasilev
Telerik team
answered on 25 Nov 2009, 10:06 AM
Hi guys,

Can you give us a live URL where we can observe the problem?

What does the "SIS page" mean?

Please describe in more details the environment, the problematic page and the used browser. You can try using Fiddler or Firebug to get a more detailed error message.

Greetings,
Veselin Vasilev
the Telerik team

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Derek Tzeng
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Kevin
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Veselin Vasilev
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