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Skin images and IE11

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John
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John asked on 30 Oct 2017, 03:40 PM

When I look at my page using RadGrid with one of the built in Skins (WebBlue) on localhost everything appears correct, but as soon as I upload to server and view the page the Skin images do not display, I just see an empty button.  This holds for the filter drop-down arrow, the sort arrow, the pager buttons and all the export command buttons.  I then looked at the online demo's and i see the same issue.  Works fine with Chrome and Firefox, just not IE11 (11.0.9600.18816). 

Any ideas?

 

 

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Rumen
Telerik team
answered on 31 Oct 2017, 08:03 AM

Hello John,

The problem could be that your Windows is blocking the untrusted fonts and since the lightweight rendering of the controls uses font icons, they are not rendered by IE.

You can see how to enable the fonts in the following MS article: https://support.microsoft.com/en-us/help/3053676/windows-10-technical-preview-adds-a-feature-that-blocks-untrusted-font.

Another suggestion is to check whether the page is not loaded in Compatibility mode of Internet Explorer. It should be loaded in native mode.

Regards,
Rumen
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John
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answered on 31 Oct 2017, 12:50 PM

Rumen,

  Thank you for the information, I'll look into it.  Wasn't sure if it was an issue with the skins or the browser.  Glad to know it's me and not the controls.

Again Thank you for the help

john

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