Yes, this was resolved last year. I checked your account and I see that the license holder (who has submitted these tickets) does not have "Can share tickets" enabled in his license. Once he does that, you and all licensed developers for this license will be able to see these tickets.
If you need further assistance with this, please open a support ticket as we may have to share information that is considered private.
All the best,
the Telerik team
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