Selection issues with Treeview in Chrome on Android

4 posts, 0 answers
  1. marksweat
    marksweat avatar
    28 posts
    Member since:
    Apr 2007

    Posted 07 Jun 2014 Link to this post

    I just updated my application to the 2014_1_401 release. It works great on my PC in IE and Chrome.

    When I run it on my Android tablet in the Chrome Browser, selection of items in the Treeview isn't working properly. The newly selected items shows selected by previous items don't unselect. Selection doesn't cause the app to post back.

    I was thinking maybe there was just some sticky javascript files left over on the tablet. I dumped the cache and local data but this didn't help.

    This was working fine with the previous version of the product.

    Several different users have confirmed this issue with different Android devices.

  2. Dimitar
    Dimitar avatar
    387 posts

    Posted 10 Jun 2014 Link to this post


    The issue reported is a known one. It has already been logged for fixing. I have increased its priority and I have created a public Ideas & Feedback Portal item, where you can track its status, vote for it and comment it.

    In addition, there is another related RadTreeView issue in mobile browsers. You may review it in our Ideas & Feedback portal as well. There is a workaround provided for it in the Portal item's description.

    Currently, setting EnableDragAndDrop="false" to the RadTreeView prevents both issues.

    I have replied to your support ticket as well. In order to avoid threads duplication I would suggest that we continue this conversation in the support ticket thread, if necessary.


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  3. Kjell
    Kjell avatar
    217 posts
    Member since:
    May 2011

    Posted 07 Oct 2017 Link to this post

    I also have this problem that it is not possible to generate postback on Android and iOS tablet.
    It works great on my PC........

    When will this be resolved? Have been over 2 years ago ....

  4. Vessy
    Vessy avatar
    1732 posts

    Posted 11 Oct 2017 Link to this post

    Hi Kjell,

    Both of the issues discussed in this thread has been already handled and the fixes for them was included in the following releases
     - Q3 2014 for this item and
     - Q1 2015 for this item

    Can you, please, verify that you are using version of the controls released after Q1 2015? If so, can you, please, share the exact setup you have, so we can reproduce the problem and examine the cause for it?

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