[Solved] Scheduler has a problem showing Recurrence with Duration

[Naganand Bhagavan]

We have a bug here whenever the Appointment is not an all-day event, scheduler shows multiple-occurences on some days in the recurrence range. Is there a fix for this?
I have even confirmed by creating a recurring Task from MonthView and having a duration, after is creates it shows multiple occurences for certain days no reason whatsoever.
Any help in this issue is highly appreciated.

Thanks,

[Peter]

Hello Naganand,

Could you please list the exact steps to reproduce this problem? We did some tests for similar scenarios but we couldn't reproduce the problem locally. Also, have you tried with the latest version of RadScheduler?


Cheers,
Peter
the Telerik team

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[Naganand Bhagavan]

Repro Steps:
1.Navigate to MonthView.
2. Creat an Appointment with a specific duration say an hour daily from 4PM to 5PM. Unchecking the All-day checkbox.
3. Fill in the end date/occurences and save it.
4. When the Scheduler refreshes again, it will have the appointment showing multiple occurences in certain days, not just a one-liner event like you'd expect for a day.

[Peter]

Hello Naganand,

Thank you for the additional information. We applied the steps you specified to a couple of the online examples but still couldn't notice any problems. Are you able to reproduce the problem in the online examples? Also, you didn't specify what recurrence rule you use - hourly, daily, weekly...


Best wishes,
Peter
the Telerik team

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[Naganand Bhagavan]

Repro Steps:
1.Navigate to MonthView.
2. Creat an Appointment with a specific duration say an hour daily from 4PM to 5PM. Unchecking the All-day checkbox.
3. Fill in the end date/occurences and save it.
4. When the Scheduler refreshes again, it will have the recurrent appointment showing multiple occurences for certain days, not just a one-liner items like you'd see for an All- day in Month-view.
Say if I have recurrence set from Nov 6th to Nov 9th, I'am seeing multiple line-items for 7th & 8th, but one-liners for 6th & 8th.
I can send you a screenshot if you want, let me know if you do & how to send it?

Thanks,
~Naga

[Peter]

Hi Naganand,

I followed the steps again but still everything appeared as expected in RadScheduler. Please, send us a screenshot of the problem. Hopefully, this will give as a hint to what is happening. To attach files,  you should open a new support ticket.


All the best,
Peter
the Telerik team

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