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Scheduler display issues with 15 minutes time slots

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Scheduler
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Sreedevi Dyapa
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Sreedevi Dyapa asked on 04 Mar 2010, 06:41 PM

Hi,
We have a display problem with Scheduler control when we have 15 minutes time slots. After we set MinutesPerRow="15" we started seeing the problem. We have the DayStartTime="06:00:00" DayEndTime="22:00:00". If the appointment was done for a chunk of time longer than 12 hours, the calendar gets only visually blocked for 12 hours. I have out of office set  on my scheduler from 6:00 am to 10:00 pm. but the property seetings MinutesPerRow="15" has caused my calendar visually blocked only for 12 hrs (which is till 6:00pm) and it is supposed to block till 10:00pm .  See the attached screen shots. rs3.jpg is after we set MinutesPerRow="15" and rs5.jpg is with default MinutesPerRow settings. Please suggest a solution for this problem.

.

 

<telerik:RadScheduler runat="server" ID="RadScheduler1" EnableEmbeddedSkins="True"

 

 

Height="630px" Skin="Outlook" DayStartTime="06:00:00" DayEndTime="22:00:00" TimeZoneOffset="00:00:00"

 

 

DataKeyField="REP_APPT_ID" OnClientAppointmentDoubleClick="OnClientAppointmentDoubleClick"

 

 

OnClientTimeSlotClick="OnClientTimeSlotClick" DataSubjectField="Subject" CustomAttributeNames="RECUR_SERIES_ID"

 

 

DataStartField="START_DT_TIME" DataEndField="END_DT_TIME" AllowDelete="false"

 

 

AllowEdit="false" AllowInsert="false" ShowViewTabs="false" NumberOfHoveredRows="1" MinutesPerRow="15" TimeLabelRowSpan="2"

 

 

HoursPanelTimeFormat="h:mm tt"

 

 

>

 

 

</telerik:RadScheduler>

 

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T. Tsonev
Telerik team
answered on 09 Mar 2010, 03:00 PM
Hello Sreedevi,

We can confirm the issue in the Q3 2009 SP2 version. This is fixed in the Q1 2010 release (due tomorrow). We can also create a custom sprite for this particular scenario that will fix it in the Q3 release.

Do you mind updating to Q1 or do you prefer a fix for the Q3 version?

All the best,
Tsvetomir Tsonev
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Sreedevi Dyapa
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answered on 10 Mar 2010, 05:27 PM
Thanks for taking a look at this issue. At this time we would prefer a fix for the Q3 2009 SP2 version.  Please let me know how soon you can send us the fix.

Thanks,
Sree
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Kamen Bundev
Telerik team
answered on 15 Mar 2010, 10:13 AM
Hello Sreedevi,

We will need to know which skin are you using and approximate height in pixels (or at least how high is the missing part of the sprite), so that we can adapt a skin for you. Be aware that the appointment rendering in Q3 2009 uses very big sprites which consume a lot of memory (25MB) and by raising the height of sprite, they will consume even more. This is also fixed in Q1 2010.

Greetings,
Kamen Bundev
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Sreedevi Dyapa
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answered on 15 Mar 2010, 03:06 PM
Hi Kamen,
We are using Height="630px" and Skin="Outlook"

Here are the full properties of our RADScheduler

 

 

<telerik:RadScheduler runat="server" ID="RadScheduler1" EnableEmbeddedSkins="True"

 

 

 

Height="630px" Skin="Outlook" DayStartTime="06:00:00" DayEndTime="22:00:00" TimeZoneOffset="00:00:00"

 

 

 

DataKeyField="REP_APPT_ID" OnClientAppointmentDoubleClick="OnClientAppointmentDoubleClick"

 

 

 

OnClientTimeSlotClick="OnClientTimeSlotClick" DataSubjectField="Subject" CustomAttributeNames="RECUR_SERIES_ID"

 

 

 

DataStartField="START_DT_TIME" DataEndField="END_DT_TIME" AllowDelete="false"

 

 

 

AllowEdit="false" AllowInsert="false" ShowViewTabs="false" NumberOfHoveredRows="1" MinutesPerRow="15" TimeLabelRowSpan="2"

 

 

 

HoursPanelTimeFormat="h:mm tt" >

 

 

 

 </telerik:RadScheduler>

Hope that helps!!

 

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Kamen Bundev
Telerik team
answered on 18 Mar 2010, 03:43 PM
Hi Sreedevi,

I'm attaching the modified background image. Use this CSS class to override the one in RadScheduler:
div.RadScheduler .rsAptOut,
div.RadScheduler .rsAptIn,
div.RadScheduler .rsAptMid,
div.RadScheduler .rsAptContent
{
    background-image: url('images/rsAppointmentBg.png');
}

Let me know if this helps.

Best wishes,
Kamen Bundev
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Sreedevi Dyapa
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answered on 01 Apr 2010, 09:40 PM
Thank you!. That has fixed our problem.
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Sreedevi Dyapa
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T. Tsonev
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Sreedevi Dyapa
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Kamen Bundev
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