Report Viewing Issue of more than 200 pages

1 posts, 0 answers
  1. Nagaraj
    Nagaraj avatar
    1 posts
    Member since:
    Aug 2013

    Posted 19 Aug 2013 Link to this post

    Dear Support Team:

    • We are using software application developed by our consultant on ASP.Net, MySQL, Telerik tools.
    • We are facing issues while opening some of the reports (more than 200 pages) on Ctrl-S LIVE Server.
    • The LIVE Server is with CtrlS datacenters at Hyderabad.
    • The same reports are opening on Developers Test Server and our In-house Test Server, where the configurations of these Test Servers are LOW compared to Ctrl-S LIVE Server.

    We had discussed the issue with our Developer team and the CtrlS Datacenters team. The issue is still not yet resolved from past 8 months.

    Please find the Server Configurations below:

    Test Server Configuration:  (located with our Developer)

    Processor                       --    AMD X2 Processor Dual core

    Memory (RAM)             --    2.00 GB

    Operating System          --    Windows Server 2008 Standard R2 64 Bit

    LIVE Server Configuration:  (at  Ctrl-S Datacenter)

    Processor                       --    Intel(R) Xeon(R) CPU @ 2.80 or Higher

    Memory (RAM)             --    6.00 GB

    Operating System          --    Windows Server 2008 Standard 32 Bit SP2

    Please share your comments which help us in fixing the problem.  

    Thanks,

    L. Nagaraj

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