Dear Support Team:
- We are using software application developed by our consultant on ASP.Net, MySQL, Telerik tools.
- We are facing issues while opening some of the reports (more than 200 pages) on Ctrl-S LIVE Server.
- The LIVE Server is with CtrlS datacenters at Hyderabad.
- The same reports are opening on Developers Test Server and our In-house Test Server, where the configurations of these Test Servers are LOW compared to Ctrl-S LIVE Server.
We had discussed the issue with our Developer team and the CtrlS Datacenters team. The issue is still not yet resolved from past 8 months.
Please find the Server Configurations below:
Test Server Configuration: (located with our Developer)
Processor -- AMD X2 Processor Dual core
Memory (RAM) -- 2.00 GB
Operating System -- Windows Server 2008 Standard R2 64 Bit
LIVE Server Configuration: (at Ctrl-S Datacenter)
Processor -- Intel(R) Xeon(R) CPU @ 2.80 or Higher
Memory (RAM) -- 6.00 GB
Operating System -- Windows Server 2008 Standard 32 Bit SP2
Please share your comments which help us in fixing the problem.