I am using a RADEditor in the Pop-up form of a RadGrid. The RadGrid is inside a RadAjaxPanel.
Now when I try to edit any record, it loads the data into the Popup form, which includes the RadEditor. However, in Firefox, when the Edit Form loads for the first time, the Editor displays as shown in the attached file. Just before the render is completed, I see the Toolbar items being loaded as an Unordered List (with the list circles being rendered across the height of the form) for an instant, and then the list disappears (the toolbar CSS comes into play), but the editor content pane is displayed as a slit in the middle of the control.
When I cancel out of the form, and re-open it again, it renders perfectly.
Has anyone else been experiencing this problem?
Andy
Now when I try to edit any record, it loads the data into the Popup form, which includes the RadEditor. However, in Firefox, when the Edit Form loads for the first time, the Editor displays as shown in the attached file. Just before the render is completed, I see the Toolbar items being loaded as an Unordered List (with the list circles being rendered across the height of the form) for an instant, and then the list disappears (the toolbar CSS comes into play), but the editor content pane is displayed as a slit in the middle of the control.
When I cancel out of the form, and re-open it again, it renders perfectly.
Has anyone else been experiencing this problem?
Andy
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Andy
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answered on 18 Feb 2010, 12:14 PM
Oh... I forgot to add.....
If I set EnableAjax to false for the RadAjaxPanel control, the editor renders perfectly.
The problem seems to occur only when AJAX is enabled!
If I set EnableAjax to false for the RadAjaxPanel control, the editor renders perfectly.
The problem seems to occur only when AJAX is enabled!
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Hello Andy,
My first suggestion is to upgrade to the latest version 2009.3.1314 and confirm that the problem is not fixed.
If you still experience it after the upgrade, then register the external skins of RadEditor using the solution provided in this blog post: CDN Support – RadControls for ASP.NET AJAX.
Another approach is to register the external RadEditor skins as it is shown in this KB article: Registering an external skin of RadEditor?
Best regards,
Rumen
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
My first suggestion is to upgrade to the latest version 2009.3.1314 and confirm that the problem is not fixed.
If you still experience it after the upgrade, then register the external skins of RadEditor using the solution provided in this blog post: CDN Support – RadControls for ASP.NET AJAX.
Another approach is to register the external RadEditor skins as it is shown in this KB article: Registering an external skin of RadEditor?
Best regards,
Rumen
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
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John
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answered on 19 Feb 2010, 03:28 PM
I had a very simliar issue with the latest version of FireFox(3.6) and the most recent version of Telerik. 2009Q3 sp1 1314 or so. I tried a couple solutions, however we have multiple themes sharing the same codebase so copying the themes and registering them wasnt really an option i wanted to use.
In our app we had 2 editors, one would show with a single line availble in the editor, the other would show perfectly. One was in a Rad Window, the other was on a normal page(this was the broken one). For some reason setting AutoResizeHeight=True made the Editor render correctly. I have not yet noticed any ill effects in IE8 or in FF 3.6. The editor in the Rad window rendered correctly each time, and the one in the standard page would render correctly only on refresh until this change.
No idea why it happens that way, hope it helps.
John
In our app we had 2 editors, one would show with a single line availble in the editor, the other would show perfectly. One was in a Rad Window, the other was on a normal page(this was the broken one). For some reason setting AutoResizeHeight=True made the Editor render correctly. I have not yet noticed any ill effects in IE8 or in FF 3.6. The editor in the Rad window rendered correctly each time, and the one in the standard page would render correctly only on refresh until this change.
No idea why it happens that way, hope it helps.
John
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Andy
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answered on 19 Feb 2010, 03:36 PM
Hey John........ you're the MAN!!!!
Thanks a ton for this..... I got a client meeting scheduled in a few hours and this was just driving me mad!!!!
Its surprising that this error occurs only when in AJAX mode!
@Telerik Admins: Any ideas why this would be happening?
Andy
Thanks a ton for this..... I got a client meeting scheduled in a few hours and this was just driving me mad!!!!
Its surprising that this error occurs only when in AJAX mode!
@Telerik Admins: Any ideas why this would be happening?
Andy
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John
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answered on 19 Feb 2010, 03:49 PM
You're welcome. My version doesnt have a flag for ajax mode that i saw. I have one for EnableAJAXSkinRendering, which really screws things up when you turn it off.
@Admins
This may be a stupid question, but what is the AutoResizeHeight setting for? Is it used when the Editor is resizeable? I have EnableResize="false" on both of my editors.
@Admins
This may be a stupid question, but what is the AutoResizeHeight setting for? Is it used when the Editor is resizeable? I have EnableResize="false" on both of my editors.
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Andy
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answered on 19 Feb 2010, 03:59 PM
Well.... I only had trouble when my editor was rendered inside of an update panel.
And I dont have EnableAJAXSkinRendering set to True for any of the editor. But they all render fine anyways. Of course, I am using the in-built Office2007 skin, but I have had no complaints.
Andy
And I dont have EnableAJAXSkinRendering set to True for any of the editor. But they all render fine anyways. Of course, I am using the in-built Office2007 skin, but I have had no complaints.
Andy