4 Answers, 1 is accepted
0
Hello Mike,
I believe that the following knowledge base article can help you register your help files manually:
http://www.telerik.com/support/kb/article/b454K-ttb-b454T-bah-b454c-bah.aspx
Best regards,
Stephen
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center
I believe that the following knowledge base article can help you register your help files manually:
http://www.telerik.com/support/kb/article/b454K-ttb-b454T-bah-b454c-bah.aspx
Best regards,
Stephen
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center
0
MB
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Rank 1
Rank 1
answered on 28 Jun 2007, 09:14 AM
Hi,
Turns out it's not a registration issue, it's a shortcut issue.
The install script setup the shortcut to the documentation as:
"C:\Program Files\Common Files\Microsoft Shared\Help\dexplore.exe" /helpcol ms-help://telerik.radcontrols.prometheus.2007.Q1
It should have been:
"C:\Program Files\Common Files\Microsoft Shared\Help 8\dexplore.exe" /helpcol ms-help://telerik.radcontrols.prometheus.2007.Q1
Editing the shortcut made everything good, but obviously there is an issue in the install script.
Turns out it's not a registration issue, it's a shortcut issue.
The install script setup the shortcut to the documentation as:
"C:\Program Files\Common Files\Microsoft Shared\Help\dexplore.exe" /helpcol ms-help://telerik.radcontrols.prometheus.2007.Q1
It should have been:
"C:\Program Files\Common Files\Microsoft Shared\Help 8\dexplore.exe" /helpcol ms-help://telerik.radcontrols.prometheus.2007.Q1
Editing the shortcut made everything good, but obviously there is an issue in the install script.
0
Hello MB,
The shortcut without "8" is for those who use or have upgraded from Visual Studio 2003. For people who have installed directly Visual Studio 2005, the shortcut is obviously wrong. I guess we'll hard code the shortcut to "...Help 8..." until we implement the logic that will check the version of Visual Studio that you use.
If you have installed the new Visual Studio "Orcas", the path would have been "... Help 9...", and the hardcoded "...Help 8..." would not work, so we really need that Visual Studio version check logic .
Thanks for your comments and sorry for the inconvenience. We have updated your Telerik points for the suggestions.
Sincerely yours,
Nikolay Dobrev
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center
The shortcut without "8" is for those who use or have upgraded from Visual Studio 2003. For people who have installed directly Visual Studio 2005, the shortcut is obviously wrong. I guess we'll hard code the shortcut to "...Help 8..." until we implement the logic that will check the version of Visual Studio that you use.
If you have installed the new Visual Studio "Orcas", the path would have been "... Help 9...", and the hardcoded "...Help 8..." would not work, so we really need that Visual Studio version check logic .
Thanks for your comments and sorry for the inconvenience. We have updated your Telerik points for the suggestions.
Sincerely yours,
Nikolay Dobrev
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center
0
Hi MB,
Just a quick follow-up: We have implemented the logic and from now on the Dexplore path is automatically retrieved, which means that we don't expect more broken shortcuts.
Once more I would like to thank you for raising this question.
Greetings,
Nikolay Dobrev
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center
Just a quick follow-up: We have implemented the logic and from now on the Dexplore path is automatically retrieved, which means that we don't expect more broken shortcuts.
Once more I would like to thank you for raising this question.
Greetings,
Nikolay Dobrev
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center