Hi,
every now and again, i receive the red X instead of the actual chart image.
This does not happen everytime, and i cant seem to predict when and why it does this.
Is there any reason for this and if so, how do i stop this please ?
Many Thanks
Mark
every now and again, i receive the red X instead of the actual chart image.
This does not happen everytime, and i cant seem to predict when and why it does this.
Is there any reason for this and if so, how do i stop this please ?
Many Thanks
Mark
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Mark
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answered on 23 Feb 2009, 04:09 PM
hi Vladimir,
Thanks for your response.
Unfortunately, no. It seems to be happening on a very regular basis.
Thanks
Mark
Thanks for your response.
Unfortunately, no. It seems to be happening on a very regular basis.
Thanks
Mark
0
Hello Mark,
Have you tried setting UseSession to false and vice versa. Does this help? Are you using the chart in a web farm environment?
We would love to help, but without us being able to reproduce and debug the problem I am afraid that we're very limited in what we can offer as assistance :-(. Please provide as much detail as possible. Also, if you manage to isolate the problem in a small runnable project this will be invaluable for us in solving the problem for you.
Regards,
Vladimir Milev
Regards,
Vladimir Milev
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Randy
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answered on 08 Jul 2009, 11:33 AM
I'm encountering the same problem and I am in a web farm environment. I thought I needed to disable UseSession. When I did this, it went from bad to worse. When UseSession was true, I got intermittent red x. When I switched to false, the chart never appears. If I browse to the individual machines that are part of the farm, it works.
Any ideas?
Any ideas?
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Mark
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answered on 01 Sep 2009, 09:04 AM
Hi,
We have moved to webfarm and are now getting red X's everywhere. Occasionally a chart will load ok.
Some pages have 3 charts, 1 will load the rest do not. It seems to be very random.
Is there anything i need to add to web.config etc to remove the red X ??
Many Thanks
Mark
We have moved to webfarm and are now getting red X's everywhere. Occasionally a chart will load ok.
Some pages have 3 charts, 1 will load the rest do not. It seems to be very random.
Is there anything i need to add to web.config etc to remove the red X ??
Many Thanks
Mark
0
Hi Randy,
Since chart images are stored in the session state there are two general recommendations when using webfarm scenarios:
All the best,
Vladimir Milev
the Telerik team
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Since chart images are stored in the session state there are two general recommendations when using webfarm scenarios:
- Use "Sticky" sessions.
- Configure a shared state server for use by all farm servers.
All the best,
Vladimir Milev
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Check out the tips for optimizing your support resource searches.