Hi
I've got Rad Rating on user control when i add Rad Tooltip manager this affects the Rating control rendering and only showing a ordered list rather than proper rating control.
This problem is in IE only.
Rating displays normal, if i remove Tooltip manager from the user control.
Thanks
Nokhaz.
I've got Rad Rating on user control when i add Rad Tooltip manager this affects the Rating control rendering and only showing a ordered list rather than proper rating control.
This problem is in IE only.
Rating displays normal, if i remove Tooltip manager from the user control.
Thanks
Nokhaz.
4 Answers, 1 is accepted
0
Hi Nokhaz,
I tried recreating the scenario that you have described, but wasn't able to reproduce your problem. I have attached my test project, as well as a short clip, demonstrating the encountered behavior. Please compare it with your actual project and verify if there are differences in the setup or if I have missed something in the process of recreating your scenario.
From the screenshot that you have attached, it seems the styles of the RadRating aren't applied at all. Could you please check if there is a JavaScript error on your page or if the resources of the RadRating are properly loaded? It is also possible that you have added custom CSS on your page, which disrupts the proper appearance of the control.
Please note that currently I am not fully aware of the setup of your project. If you are still experiencing difficulties please try modifying the attached sample so that it matches your scenario. If you aren't able to do so, you can also help us by preparing and sending a sample, runnable project that displays your issue so that we can examine it locally and provide a more to the point answer.
Greetings,
Slav
the Telerik team
I tried recreating the scenario that you have described, but wasn't able to reproduce your problem. I have attached my test project, as well as a short clip, demonstrating the encountered behavior. Please compare it with your actual project and verify if there are differences in the setup or if I have missed something in the process of recreating your scenario.
From the screenshot that you have attached, it seems the styles of the RadRating aren't applied at all. Could you please check if there is a JavaScript error on your page or if the resources of the RadRating are properly loaded? It is also possible that you have added custom CSS on your page, which disrupts the proper appearance of the control.
Please note that currently I am not fully aware of the setup of your project. If you are still experiencing difficulties please try modifying the attached sample so that it matches your scenario. If you aren't able to do so, you can also help us by preparing and sending a sample, runnable project that displays your issue so that we can examine it locally and provide a more to the point answer.
Greetings,
Slav
the Telerik team
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0
Nicolaï
Top achievements
Rank 2
Rank 2
answered on 17 Oct 2013, 08:25 AM
Same issue... Support ticket same answer as here...
RadRating trouble rendering in some (still unknown) scenarios...
RadRating trouble rendering in some (still unknown) scenarios...
0
Hi Nicolaï,
According to the information you provided in your original support ticket, the problem is not quite the same as in this case the rotator is not rendered at all. Please note that I am not aware what is the exact cause of the issue on your end and I will need to reproduce it locally in order to suggest a concrete solution.
Have you tried calling the repaint client-side function of the rating, as mentioned in the ticket and how did it go?
I would suggest continuing our discussion in the original ticket on the matter, so that it is easier to track the information.
Regards,
Slav
Telerik
According to the information you provided in your original support ticket, the problem is not quite the same as in this case the rotator is not rendered at all. Please note that I am not aware what is the exact cause of the issue on your end and I will need to reproduce it locally in order to suggest a concrete solution.
Have you tried calling the repaint client-side function of the rating, as mentioned in the ticket and how did it go?
I would suggest continuing our discussion in the original ticket on the matter, so that it is easier to track the information.
Regards,
Slav
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
0
Hi guys,
I would like to add that, at least Nicolaï's case, was related to AJAX and the following help article seems to have helped: http://www.telerik.com/help/aspnet-ajax/rating-troubleshooting-broken-skin-when-loading-with-ajax.html.
Another possible reason for such problems is browser zoom, so I would advise resetting it. More details on that problem can be found here: http://blogs.telerik.com/aspnet-ajax/posts/12-11-05/browser-zoom---why-does-it-break-your-page-and-how-to-avoid-it.aspx.
Regards,
Marin Bratanov
Telerik
I would like to add that, at least Nicolaï's case, was related to AJAX and the following help article seems to have helped: http://www.telerik.com/help/aspnet-ajax/rating-troubleshooting-broken-skin-when-loading-with-ajax.html.
Another possible reason for such problems is browser zoom, so I would advise resetting it. More details on that problem can be found here: http://blogs.telerik.com/aspnet-ajax/posts/12-11-05/browser-zoom---why-does-it-break-your-page-and-how-to-avoid-it.aspx.
Regards,
Marin Bratanov
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.