This is a migrated thread and some comments may be shown as answers.

RadWindow Blank in IE9

2 Answers 40 Views
Window
This is a migrated thread and some comments may be shown as answers.
Bob
Top achievements
Rank 1
Bob asked on 26 Sep 2013, 09:53 AM
Hi,

I'm using a RadWindow in IE9 but when launched the contents of the window appear blank/empty, works fine in Chrome, Firefox etc.

In IE9 the console gives the following error...


SCRIPT5007: Unable to get value of the property 'getElementsByTagName': object is null or undefined 

We are using the following version of the telerik controls: 2012.2.607.40

Any ideas on why it is failing?

Thanks

2 Answers, 1 is accepted

Sort by
0
Marin Bratanov
Telerik team
answered on 27 Sep 2013, 08:52 AM
Hi Bob,

How are you opening the RadWindow? Can you confirm it is after the Sys.Application.Load event? If you use its client-side API, can you confirm the first call is to the show() method of the RadWindow (or, respectively, radopen() or the manager's open() methods)? The idea is that the popup needs to be created before it can be modified?
Can you reproduce this behavior with our online demos, e.g., this one? I am asking for this because we are not aware of such a problem and at this point the only other thing I can suggest is upgrading to the latest version we have to see if this helps. The Q3 2013 BETA release just wen out, so you can download it and give it a try.


Regards,
Marin Bratanov
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
0
Bob
Top achievements
Rank 1
answered on 09 Oct 2013, 08:22 AM
Hello Marin,

Thank you for the reply.

All is resolved now, the bug was not connected to the Telerik controls.

Best Regards,

Bob
Tags
Window
Asked by
Bob
Top achievements
Rank 1
Answers by
Marin Bratanov
Telerik team
Bob
Top achievements
Rank 1
Share this question
or