RadUpload and TimeOut exception

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  1. Jeremy Greenberg
    Jeremy Greenberg avatar
    13 posts
    Member since:
    Aug 2005

    Posted 12 Apr 2010 Link to this post

    I used the progress bar of the RadUpload for a process which is really time consuming. it works fine for smaller amount of time, but otherwise it stucks and I receive Javascript error as detailed below.

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; chromeframe; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.30729; .NET CLR 1.1.4322; .NET CLR 3.5.21022; .NET CLR 3.5.30729; FDM)
    Timestamp: Mon, 12 Apr 2010 07:54:50 UTC

    Message: Sys.WebForms.PageRequestManagerTimeoutException: The server request timed out.
    Line: 15
    Char: 9936
    Code: 0
    URI: http://www.sellercloud.com/Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ctl00_ctl00_RadScriptManager1_TSM&compress=1&_TSM_CombinedScripts_=%3b%3bSystem.Web.Extensions%2c+Version%3d3.5.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen-US%3a0d787d5c-3903-4814-ad72-296cea810318%3aea597d4b%3ab25378d2%3bTelerik.Web.UI%2c+Version%3d2009.3.1314.35%2c+Culture%3dneutral%2c+PublicKeyToken%3d121fae78165ba3d4%3aen-US%3a603d133a-f943-435d-a80d-57457cc55f4a%3a16e4e7cd%3af7645509%3a24ee1bba%3ae330518b%3a1e771326%3ac8618e41%3aed16cbdc%3bSystem.Web.Extensions%2c+Version%3d3.5.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen-US%3a0d787d5c-3903-4814-ad72-296cea810318%3a76254418%3bTelerik.Web.UI%2c+Version%3d2009.3.1314.35%2c+Culture%3dneutral%2c+PublicKeyToken%3d121fae78165ba3d4%3aen-US%3a603d133a-f943-435d-a80d-57457cc55f4a%3a68f76a79%3a874f8ea2%3a2a2fc429%3a19620875%3a39040b5c%3af85f9819


    The operation  where error occured can take upto 10 minutes or so to complete. Sometimes, the operation continues even error appears (Please note its not a messagebox, I just see Bottom left of the IE window where script error icon appears) and othertime, the progress just stucks even though time continues to elapse.

    Is there any way to avoid the issue (the progressbar stucks at a certian position)?

  2. Dimitar Milushev
    Dimitar Milushev avatar
    555 posts

    Posted 12 Apr 2010 Link to this post

    Hi Jeremy,

    Can you please try increasing the AsyncPostBackTimeout property of the ScriptManager?

    Best wishes,
    Dimitar Milushev
    the Telerik team

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