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RADToolTip with Mobile Browser

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ToolTip
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Scott
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Scott asked on 09 Oct 2013, 07:21 PM
I have a page that is used primarily on smartphones. On the page I have a button that pops a modal tooltip with some F&C information. I have set the height and width plus all of the other dimensional and positional values. On iOS and Android 4 it renders correctly and has the ability to scroll the tooltip content, the content is much longer than the window is height. On Android 2.3 Gingerbread however the scroll does not work and the tooltip is positioned all the way to the top of the page even though the position is set to "center". Any advice would be greatly appreciated.

<telerik:RadToolTip ID="RadToolTip_feesandcharges" runat="server"
TargetControlID="RadButton_feesandcharges"
Title="Fees and Charges"
ShowEvent="OnClick"
Position="Center"
HideEvent="ManualClose"
ContentScrolling="Auto"
Width="300px"
Height="300px"
RelativeTo="BrowserWindow"
Style="display: none;"
Skin="WebBlue"
Modal="true"
RenderInPageRoot="true"
RenderMode="Lightweight">

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Marin Bratanov
Telerik team
answered on 10 Oct 2013, 02:42 PM
Hi Scott,

This is not a problem we are aware of. We would need some time to test similar cases to see if we can find something.

For the time being I can suggest that you
- try overriding its position to fixed to see if this helps
- change the ContentScrolling to Both or Y since ,if you have a lot of content, it will always have some scrollbars
- try the RadNotification control in its place to see if it behaves better. You can place arbitrary content in its ContentTemplate, and setting the UpdateInterval to 0 should prevent if from initiating automated updates.
- consider the RadWindow control if you have a lot of content - having it load a separate page can be helpful. It can be pinned so that it does not scroll with the rest of the page.


Regards,
Marin Bratanov
Telerik
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ToolTip
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Scott
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Marin Bratanov
Telerik team
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