RadTextBox and RadMaskedTextbox compatibility issues with Opera Mini

4 posts, 0 answers
  1. Big Tony
    Big Tony avatar
    5 posts
    Member since:
    Jul 2009

    Posted 06 Aug 2009 Link to this post

    I spent so much time today trying to figure out why site does not work on Opera Mini.
    Steps to reproduce.
    1. Create a RadAjaxPanel
    2. Put down 2 RadTextbox control
    3. Put on requiredfieldvalidators that point to the radtextbox.
    4. Put a Regular Submit button.

    Render this using opera simulator located at http://www.opera.com/mini/demo/
    When you click next button the page seems to not save state. Like the text box was not filled.
     Is there something wrong I am doing. I also removed runat=server in the head declaration.
  2. Martin
    Admin
    Martin avatar
    833 posts

    Posted 10 Aug 2009 Link to this post

    Hello Tony,

    Please note that Opera Mini is not a supported browser. Click here to review the list of supported browsers for Telerik ASP.NET AJAX components.

    Hope this helps.

    Best regards,
    Martin
    the Telerik team

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  3. Big Tony
    Big Tony avatar
    5 posts
    Member since:
    Jul 2009

    Posted 10 Aug 2009 Link to this post

    Telerik Support,

    Thanks for the update. How am I suppose to tell marketing why site does not work on mobile devices. What is the best practice
    to make a site more mobile friendly without maintaining 2 sets of code or based on your experience what should a developer recommend when building a site that is targeted for your audience that seems to be more mobile driven.

    However here is what I have done on my part to make telerik more mobile friendly.

    1. Write a page base class that detects mobile devices. The .Net IsMobileDevice function is not really that exhaustive.
    2. Return to a javascript page variable IsMobileDeviceDetected.
    3. Use the variable whenever you are opening a RadWindow to see if you can open modal window or just redirect them to
        the url instead. This will help out in terms of a mobile device cannot handle the size of your window but handles better by redirecting to the page.

    Stay away from using RadTextBox and RadMaskedText box as these have issues definately with mobile devices.

    The idea is to make the site mobile friendly rather than just making it unusable.

    Opera mini seems to be the standard in tons of mobile devices and that's why I was making sure it works on this platform.
    I understand a company cannot make everything compatible its not your choice but it seems like a lot of people I talk to
    say they prefer to retrieve the information on a mobile device and just want some reasonable view of the site understanding
    that they cannot do  a lot as a full fledge browser.
  4. Martin
    Admin
    Martin avatar
    833 posts

    Posted 11 Aug 2009 Link to this post

    Hello Tony,

    Thank you for your suggestion.
    So far we don't have plans to add a support for browsers different than the ones specified in my previous post. One reason is the limited AJAX support that Opera Mini offers according to this article.

    Regards,
    Martin
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Check out the tips for optimizing your support resource searches.
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