Radscheduler hidden Firefox and Chrome

7 posts, 0 answers
  1. Prakash
    Prakash avatar
    3 posts
    Member since:
    Oct 2011

    Posted 11 Oct 2011 Link to this post

    Hi,

          I am using a RadScheduler on one of the pages in our applications and it works fine on Internet Explorer. I mean when the page loads for the first time I can see the radscheduler but this is quite opposite in firefox and chrome. When the page loads for the first time the radscheduler isnt visible. But when the user adjusts the window of the browser then the radscheduler appears.

    Is this some kind of a CSS issue or am I missing something? Any help would be appreciated...The radscheduler is in a <div>

    Regards,
    Prakash
  2. Peter
    Admin
    Peter avatar
    6637 posts

    Posted 14 Oct 2011 Link to this post

    Hello Prakash,

    This is unusual. Can you send us a simple demo or a live url of the issue?

    Best wishes,
    Peter
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
  3. Prakash
    Prakash avatar
    3 posts
    Member since:
    Oct 2011

    Posted 20 Oct 2011 Link to this post

    Hi Peter,

                  There are two radscheduler's : one in each Javascript Tab. when I click either of the tabs for the first time the rad scheduler isnt visible. When I resize the browser window then the Radscheduler appears automatically and this happens only in Firefox and Chrome. It works fine in Internet Explorer (I get to see the schedulers on the first click of the tabs). I will work on a demo and keep you posted. 
     
    Is there something in the meanwhile that you could suggest ? 

    Thank You,
    Prakash
  4. Reshma
    Reshma avatar
    3 posts
    Member since:
    Jul 2012

    Posted 06 Feb 2012 Link to this post

    Hello Prakash

    i m facing same problem, did u find any solution for this?
    if having please give solution.

    Thank you.
    Reshma.
  5. John
    John avatar
    1 posts
    Member since:
    May 2011

    Posted 20 Apr 2012 Link to this post

    I am also having the same issue.  Did anyone find an answer to this?

    John Belland
  6. Prakash
    Prakash avatar
    3 posts
    Member since:
    Oct 2011

    Posted 20 Apr 2012 Link to this post

    Hi Guys,

                 I havent found a solution either..

    Regards,
    Prakash
  7. Ivan Zhekov
    Admin
    Ivan Zhekov avatar
    651 posts

    Posted 23 Apr 2012 Link to this post

    Hi, All.

    By simply saying "The scheduler is hidden / does not work / something else in this / that browser", you are not providing us with enough information to simulate the issue locally and find the reasons for it.

    The proper way is filing a ticket in our support system with a sample project that ALWAYS reproduces the issue. If there is anything specific to the issue, say certain steps to be taken, do outline those as well.

    Without that vital information, we will be shooting in the dark and the chances of solving the issues are almost none.

    In this particular case, "a javascript tab" might mean a lot of things: custom HTML solution that employs javascript; a third party UI component (jQ UI persay); Telerik's own tabs.

    In addition, are there any styles loaded on the page; is there is other JS logic present; what browser dies this happen in; does it happen only in a certain browser; what operating system is this; is it a real OS, or is it a virtual machine / virtualized one...

    All those are the details that actually point us in the right direction where to look for the issues; ultimately they enable us to find, analyze and fix them.

    If I am to make a wild guess is that while the schedulers are in the tabs, an event does not fire properly. Upon resizing the window, another event is thrown (most likely repaint) that shows the scheduler. But like I said -- that's just a guess.

    All the best,
    Ivan Zhekov
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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