This is a migrated thread and some comments may be shown as answers.

RadScheduler - drag and drop issue - not able to drag to actual destination

1 Answer 52 Views
Scheduler
This is a migrated thread and some comments may be shown as answers.
Connie
Top achievements
Rank 1
Connie asked on 15 Oct 2019, 07:16 AM

I have a readScheduler, When I drag one task to another row/column.

Sometimes it is working, but it often returning to the dragged row, not to the actual destination.

Is it similar to this reported issue?

https://www.telerik.com/forums/radscheduler---drag-and-drop---get-destinationhtmlelement-issue

Do you know how to solve it?

you can see my attached screenshot 

 

1 Answer, 1 is accepted

Sort by
0
Peter Milchev
Telerik team
answered on 17 Oct 2019, 11:17 AM

Hello Connie,

The issue in the thread addresses a drag and drop between Scheduler and Grid, while yours is relying only on the built-in drag and drop functionality of the Scheduler to move appointments.

The appearance seems customized which might affect the built-in functionality. Would you please try to remove the custom logic and check if the issue persists? Also, please verify that the behavior is consistent across all browsers and there are no JavaScript errors in the browser console. 

Attached you can find a sample project containing a Scheduler with XML data source. Would you please modify the attached project so that it better represents your scenario and replicates the issue? Then, you can send it back to us as an attachment of an official support ticket. That would allow us to investigate locally and help you more efficiently.

Once we have a resolution in the support thread, we can share the answer here, for convenience and better visibility from the community.

Regards,
Peter Milchev
Progress Telerik

Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
Tags
Scheduler
Asked by
Connie
Top achievements
Rank 1
Answers by
Peter Milchev
Telerik team
Share this question
or