RadSchedule Export to PDF Image Missing

[Alan Wang]

Hi,

In my RadScheduler, I have AppointmentTemplate as following:

<AppointmentTemplate>         


          <asp:HyperLink ID="lnkCase" runat="server" ImageUrl="~/Images/ViewCase_16.jpeg"></asp:HyperLink>

          <%# Eval("Subject")%>

        </AppointmentTemplate>

When I try to export the scheduler into PDF, the image is missing and skin(looking feel) is also missing.

Please help!

Alan

[Helen]

Hi Alan,

What is the exact browser that you use? Note that the "pdf export" has some limitations under IE6:

http://www.telerik.com/help/aspnet-ajax/scheduler-export-to-pdf.html


Regards,
Helen
the Telerik team

[Alan Wang]

I am using IE 8.

Thanks!
Alan

[Helen]

Hello Alan,

Are you using a custom skin?

Otherwise we verified the issue with missing image in the AppointmentTemplate. I logged it to our bug tracking system for further investigation, but i cannot give you an exact time frame when it will be fixed.


Regards,
Helen
the Telerik team

[Alan Wang]

Hi Helen,

FYI, I am using standard Telerik Skin for RadScheduler.

Alan

[Helen]

Hello Alan,

Thank you for the additional details. The skin issue is really strange. Do you reproduce it at our online examples?


Kind regards,
Helen
the Telerik team

[Cédric]

Hello Helen,

Could you tell me if the bug with the missing image when exporting the scheduler to PDF is always in your bug tracking system?

Is it present in the Public Issue Tracker? I can't find it and I would like to follow it.

Thanks!

Regards,
Cédric.

[Helen]

Hi,

We improved scheduler PDF export with the latest SP(Q3 2013 SP1-version 2013.3.1114).
The problem with missing image is fixed too. Please refer to our help files for details:

http://www.telerik.com/help/aspnet-ajax/scheduler-pdfexport-stylesheets.html


Regards,
Helen
Telerik