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radRotator does not load in IE10 or comptability mode

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Maor
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Maor asked on 11 Apr 2013, 05:44 AM
hi guys
i have recently found that my radRotator element, which i use it to show news updates on my site, dont work at all on IE browsers with compatibility mode. also dont work in IE10 in any mode... 
any ideas why.
i use radRotator  on my master page and this is the decleration:
 <telerik:RadRotator CssClass="Newslink" runat="server" ID="radRotator" RotatorType="AutomaticAdvance"
                        ScrollDirection="Up" Width="100%" Height="190px" BorderWidth="0.5" BorderStyle="Groove"
                        ScrollDuration="500" FrameDuration="2000">
                        <ItemTemplate>
                            <div class="NewsItem">
                                <asp:HyperLink runat="server" ID="hlNews" Text='<%# Eval("NewsTitle") %>' NavigateUrl='<%# "/Yoshra/Forms/NewsExpansion.aspx?NewsID=" & Eval("NewsId") %>'></asp:HyperLink>
                                <br />
                                <span class="Newslink">
                                    <%# ShowDateWithWeekDay(Eval("NewsDate"))%></span>
                            </div>
                        </ItemTemplate>
                    </telerik:RadRotator>
where "ShowDateWithWeekDay" is method that run on server side
 regards
maor

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Slav
Telerik team
answered on 15 Apr 2013, 03:22 PM
Hi Maor,

Please check the help article How to configure RadRotator. You need to set the properties ItemWidth and ItemHeight according to the suggestions in the article.

Also, setting the size of the rotator in percentage is not supported. If you want to resize the rotator with the browser window, you can utilize the approach, described in this Knowledge Base article.

Greetings,
Slav
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Maor
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answered on 02 May 2013, 06:24 AM
hi again
after following the steps of how to configure RadRotator, it still dont show nothing in IE10.
any other suggestions?
regards
maor
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Slav
Telerik team
answered on 07 May 2013, 05:28 PM
Hello Maor,

You can check if there are JavaScript errors on the page that could break the RadRotator as much of its functionality is executed on the client. Another possible cause for such a problem are global CSS styles that are affecting the rotator, for example changing the size of its HTML elements, thus getting in the way of the scrolling. If there are such styles on your page, remove them and check if the problem persists.

If you are still having difficulties, please send a simple, fully runnable project that isolates the issue so that I can inspect your scenario locally and suggest a more to the point answer.

Regards,
Slav
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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