Hi,
I have two radtabs of which I placed a dundas control in each one (olapgrid and olapclient). If I select the tab that contains the olapgrid and I click on any function in the dundas chart toolbar both (grid and chart) load up fine.
When I select the tab that contains the olapchart and click on any button in the dundas chart toolbar, the changes are made to the chart but my mouse keeps on spinning forever (meaning it's busy doing something) and I cannot click on anything. Once I manually tab (using the 'tab' key on my keyboard) and make the grid visible, the spinning stops and everything starts working fine.
I have placed both controls in the same pageview and both work correctly but once I separate them into different tabs, the unusual behaviour starts. I am not sure what is happening here.
Any Ideas?
I have two radtabs of which I placed a dundas control in each one (olapgrid and olapclient). If I select the tab that contains the olapgrid and I click on any function in the dundas chart toolbar both (grid and chart) load up fine.
When I select the tab that contains the olapchart and click on any button in the dundas chart toolbar, the changes are made to the chart but my mouse keeps on spinning forever (meaning it's busy doing something) and I cannot click on anything. Once I manually tab (using the 'tab' key on my keyboard) and make the grid visible, the spinning stops and everything starts working fine.
I have placed both controls in the same pageview and both work correctly but once I separate them into different tabs, the unusual behaviour starts. I am not sure what is happening here.
Any Ideas?
7 Answers, 1 is accepted
0
Hi Afo,
Can you, please, record a video of the problem with Jing, so we can get a better idea of what's going on?
Greetings,
Tsvetomir Tsonev
the Telerik team
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Can you, please, record a video of the problem with Jing, so we can get a better idea of what's going on?
Greetings,
Tsvetomir Tsonev
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
0

Afo
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answered on 26 Mar 2010, 07:49 PM
Hi Tsvetomir,
I've used Jing to record the video and it saves it as a flash(.swf) file. How can I upload/ get it across to you.
thanks.
I've used Jing to record the video and it saves it as a flash(.swf) file. How can I upload/ get it across to you.
thanks.
0
Hello Afo,
You can upload it to screencast.com directly from Jing. This will give you a link that you can send us directly.
Best wishes,
Tsvetomir Tsonev
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
You can upload it to screencast.com directly from Jing. This will give you a link that you can send us directly.
Best wishes,
Tsvetomir Tsonev
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
0

Afo
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answered on 29 Mar 2010, 06:01 PM
0
Hello Afo,
We had similar issues with Flash objects and other controls. They all seem to be caused by the fact that the page views are hidden using "display: none". The browser doesn't render them at all in this case and this seems to confuse a lot of controls.
Using visibility: hidden seemed to help in this case. I'm sending you a sample page that you can adapt to your scenario. You need to replace the flash object with your OLAP control.
I hope this helps.
Best wishes,
Tsvetomir Tsonev
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
We had similar issues with Flash objects and other controls. They all seem to be caused by the fact that the page views are hidden using "display: none". The browser doesn't render them at all in this case and this seems to confuse a lot of controls.
Using visibility: hidden seemed to help in this case. I'm sending you a sample page that you can adapt to your scenario. You need to replace the flash object with your OLAP control.
I hope this helps.
Best wishes,
Tsvetomir Tsonev
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
0

Afo
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answered on 30 Mar 2010, 05:15 PM
thanks Tsvetomir but it's still doing the same thing. That did not resolve it.
0
Hello Afo,
I'm afraid we can't be of much help. We'll at least need to see a live URL or a running project before assisting any further.
Regards,
Tsvetomir Tsonev
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
I'm afraid we can't be of much help. We'll at least need to see a live URL or a running project before assisting any further.
Regards,
Tsvetomir Tsonev
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.